Archive for category General

NRG Software to provide limited updates for older version of FileMaker Pro

Up until earlier this year all of our shipping solutions were built using FileMaker Pro v11. After reviewing our user base, we determined that we could migrate our core development to FileMaker Pro v15. Starting in 2018 we will provide limited maintenance updates to customers who are using FileMaker Pro v15 or below. New features of NRGship will only be available to customers who are using more recent versions of FileMaker.

If you are using FileMaker 11 or below please review the Filemaker Conversion Checklist. Overall the upgrade process should be relatively straightforward.

If you are using FileMaker 12-14 then the file format is still .fmp12 so it’s just a matter of upgrading your workstation and/or server installation.

Please contact NRG sales if you would like assistance in upgrading as we can provide both conversion assistance and software licenses.

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NRGship end of life for older operating systems due to UPS updates

Some things are built to last forever, unfortunately computer hardware and software is not. IT departments regularly replace workstations as they grow slow over time, stop receiving operating system updates, or fall out of warranty.

If you have an older Mac you’ve probably noticed that you can’t use Safari with many websites. Banking websites require higher security and others like Google Maps utilize features in newer Safari releases.

Recently UPS has begun a process to update their servers for higher security standards. Starting in January 1, 2018, Macs running OS versions less than 10.9 or PC’s with Windows XP will no longer be able to connect to the UPS servers. FedEx performed similar server updates in late 2016. NRG currently recommends that users run OS X El Capitan (10.11) or Sierra (10.12) for best performance. If your Mac is not updatable then it would need to be replaced with newer hardware that can run a more recent OS release.

You can find more information regarding the security updates the UPS website.

Get more information on upgrading to OS X El Capitan (10.11) at apple.com.

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NRGship is Compatible with FileMaker Pro v16

NRG Software is excited to announced that the current release of all NRGship products are compatible with the FileMaker Pro v16 platform. Internal pre-release testing has not uncovered any issues. As with any upgrade, we suggest customers test their integration before upgrading production systems. Customers using NRG Ship Connect should email sales@nrgsoft.com for upgrade information.

More information on upgrading NRGship for FileMaker can be found here.

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Zebra Technologies Recalls Power Supply Units for Thermal Printers

Name of product: Power supply units for Zebra brand thermal printers
Hazard: The power supply units can degrade and corrode over time when exposed to moisture and overheat, posing a fire hazard.
Remedy: Replacement
Consumer Contact: Zebra at 800-658-3795 any time Monday through Friday, email PSUrecall@zebra.com or online at www.zebra.com and click on “Power Supply Recall” for more information.
More information is available at the Consumer Product Safety Commission website.

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NRG nows supports LightSpeed OnSite 2016.1

Users of LightSpeed OnSite, the leading retail POS solution can enjoy simplified shipping for ecommerce or retail customers with NRGship Pro for UPS. Orders can be conveniently downloading to NRGship in a single batch or processed one at a time by invoice number. Post-shipment, tracking and cost data is placed back into LightSpeed. Enhancements for OnSite 2016.1 include the ability to add line items with actual or adjusted shipping cost.

Contact NRG sales at (262) 432-0934 to learn more about NRGship and LightSpeed.

lightspeed snap

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