Archive for category Case Studies
During the holiday shipping season we often hear from NRGship customers who are being featured on television or on lists for must-have products. So I started to think about a blog posting listing our rock-star customers and their products but decided to highlight our first customer, Cliff Stoll from Acme Klein Bottles. Cliff is a TED-talker and may be best known as the guy who brought down a KGB hacker in the 80′s. He’s been shipping Klein Bottles with NRGship since 2004 and still uses one of the first versions:
The UPS shipper just keeps right on workin’ … nary a hiccup. Solid software that has worked everyday since 2004. Across Filemaker upgrades, through UPS revisions, across operating system changes. WELL DONE!
During the holidays, I may ship 30 to 50 packages in a day. NRGSoft lets me do this through a simple Filemaker interface … transparently printing out a UPS shipping label from my customer’s name & address. Reliable, invisible, problem free. This is the way software should behave!
For seven plus years, your software has allowed me to keep a lean, customized back-office database, a system that has made thousands of happy mathematicians.
While we wish all of our customers could be featured in the media during the holidays, they are all rock-stars in their own way.
We just wanted to share this email we received from AOV, Inc. – a Boulder, CO based company who provides high quality screen printing, embroidery, and promotional products.
We just shipped 24 boxes in one transaction (UPS normally limits this to 20 boxes when you do it online).
Outside of the annoying 10 seconds it took to spool the labels, hit our Purchasing table, link the purchase to the inventory record and the job and capture the tracking number… it worked flawlessly. I was comforted by the fact that this would have probably taken 15 minutes if I had done it the “old fashioned” way.
FileMaker Pro developer Ken d’Orionzio from Paradise Partners was recently featured alongside NRGShip customer The Fest on the FileMaker, Inc. website for their use of NRGShip UPS in creating a seamless order processing workflow. Ken also goes into more detail on the integration on his blog – check it out!
The editorial staff from UPS Compass, the customer newsletter for UPS, interviewed Andy and I for a feature story in the winter online edition. The article featured a case study of KSK Design, one of our long time NRGship customers.