NRG Shipping Software Upgrade Requirements for FileMaker 14/15
Upgrade NRG Files
Upgrading your NRGship files is required to ship with FileMaker Pro 14 and above.
If your current NRG files are hosted on FileMaker Server, you will need to close them and move them to a workstation in order to upgrade them to our latest files.
Once completed, put the upgraded NRG files back on FileMaker Server and open them.
Now you can move on to Step 2
Install new NRG Plugins
DO NOT INSTALL if you have not upgraded your NRG shipping files as you will disable shipping on older versions.
The newest plugins have 64-bit support that is required for FileMaker Pro 14 and above.
You must install the new plugins on any workstation that you use NRG to validate addresses or ship, rate and track packages.
IMPORTANT: Before installing you must quit FileMaker Pro on the workstation. If FileMaker Pro is running during the installation process you will need to quit and re-launch the application.
The Plugins are installed in your user FileMaker extensions folder and will replace any older versions.
New plugins are backward compatible for Filemaker 11, 12 and 13. If you plan to continue to use an older version of FileMaker after installing these plugins, you will need to delete the older NRG plugins that located in FileMaker Pro application extensions folder for that version.
Test NRG Workstations
A. Verify Plugin Installation
Open FileMaker Pro and look in the preferences to ensure that plugins are present and enabled.
B. Test Validation & Rating
Open your shipping files and create a test shipment where you can validate the address and get shipping rates.
C. Print Shipping Label
If your shipment does not provide a label, visit our printer troubleshooting articles.