PRICING PLANS
To purchase or get more info, contact us at 866-951-3124
| Single User License |
Multi User License |
Monthly or Annual Subscription | ||
|---|---|---|---|---|
| FedEx Files | $595 | $995 | + | $35.95/mo - $345/annual |
| UPS Files | $295 | $995 | + | $35.95/mo - $345/annual |
| Endicia Label Server Files | $595 | $995 | + | $35.95/mo - $345/annual |
| LTL Freight Files | $595 | $995 | + | $35.95/mo - $345/annual |
- You save 20% when you pre-pay subscription for 1 Year
- Subscriptions are required, see details below
- If you subscribe to more than one carrier, additional discounts are provided
| Single User | Multi User | |
|---|---|---|
| Endicia Desktop Connect | $295 | $595 |
| Ship Manager Connect | $250 per carrier | $500 per carrier |
SERVICE SUBSCRIPTION OVERVIEW
The service subscription is required includes technical support and software updates for both carrier compliance and feature upgrades.
Technical Support
- Tech Support covers answering questions pertaining to existing feature sets of the NRGship application and includes general troubleshooting and resolution of error codes
- Tech Support is available between 8:00 am and 6:00 pm CST and allows for unlimited phone and email questions
- NRG responds to all support calls placed to our main phone line (262-432-0934) and support email (support@nrgsoft.com) within 4 business day hours
- Training of new business users, software installation (including updates & upgrades), custom feature request, support responses that require attention outside of standard support hours, and any remote desktop care sessions are not covered under the service subscription and are billed separately at $150 per hour (available in quarter hour increments)
Software Upgrades and Updates
- NRG will release incremental software updates 2-3 times per year to the current release
- NRG will provide 1 major upgrade release per year
- NRG will maintain compliance with UPS online services to ensure customer shipping services through the software
