NRGship Upgrade Process for FileMaker v12 and Above
STEP 1
Upgrade NRG Files
Upgrading your NRGship files is required to ship with FileMaker Pro v12+.
If your current NRG files are hosted on FileMaker Server, you will need to close them and move them to a workstation in order to upgrade them to our latest files.
Follow the upgrade instructions closely for your version of NRGship.
NRGship FedEx for FileMaker
NRGship USPS for FileMaker
NRG Ship Connect (Contact NRG Support)
Once completed, put the upgraded NRG files back on FileMaker Server and open them.
Now you can move on to Step 2
STEP 2
Install NRG Helpers
All builds of NRGship after 9/1/17 will auto-install plugins.
The installers below are required to install helper apps which allow digital scale and thermal printer output and are required if you haven't already installed them.
Note that newer versions of helpers include newer functionality to remove the need to SHARE/CAPTURE printers on Windows.
STEP 3
Test NRG Workstations
A. Verify Plugin Installation
Open NRGship and look in the preferences to ensure that MBS is present and enabled.
B. Test Validation & Rating
Open your shipping files and create a test shipment where you can validate the address and get shipping rates.
C. Print Shipping Label
If your shipment does not provide a label, visit our printer troubleshooting articles.