Support


Before submitting support requests, please check the product documentation wiki and the FAQ/Knowledge Base for your product.

No resolution online?

Submit a ticket or call 262-432-0934.

Search The Knowledge Base

Browse By Category







Most Popular Articles and FAQs
  1. Why is my Zebra printer printing extra blank labels?
  2. How do I export my address book from WorldShip?
  3. How do I print from NRGship to a USB connected printer on a Windows workstation?
  4. Error: 120412 UPS account number that was provided as the payment method is missing or invalid in NRG's UPS Shipping Software
  5. How do I update my Zebra printer firmware?
  6. Which digital scales are supported by NRG's shipping software?
  7. Error: #61525 Recipient/third party account number error in FedEx for FileMaker Shipping Software
  8. How do I implement barcode keyed automation with NRGship for UPS?
  9. Does NRG's UPS shipping software provide imports for Ecommerce or integration with other applications?
  10. Do I need an End of Day Report or Daily Pickup Report with NRG's UPS Shipping Software?
Recently Entered Articles or FAQs
  1. Popular QuestionRequest can not be authorized due to invoice not found in UPS billing system (#957007)
  2. Popular QuestionError: Missing or invalid ship from attention name (#120301)
  3. Popular QuestionError: Non-technical issue with your request (#9570008)
  4. Popular QuestionError: Request can not be authorized due to account is locked out (#9570006)
  5. Popular QuestionError: Invalid access license number (#250003)
  6. Popular QuestionError: 1551 Cannot install the plug-in; cannot delete an existing plug-in or write to the folder or disk
  7. Popular QuestionI get a $$12057 error when shipping
  8. Popular QuestionI get a $$-9806 error when shipping
  9. Popular QuestionI get a $$-9807 error when shipping
  10. Popular QuestionError: Invalid Account Status (#250067)