Support


Before submitting support requests, please check the product documentation wiki and the FAQ/Knowledge Base for your product.

No resolution online? Email support or call 866-951-3124.

Search The Knowledge Base

Browse By Category







Most Popular Articles and FAQs
  1. How can I get my negotiated rates in NRG's UPS Shipping Software?
  2. What thermal printers does NRG's UPS Shipping Software support?
  3. Error: 120412 UPS account number that was provided as the payment method is missing or invalid in NRG's UPS Shipping Software
  4. What FileMaker plugins are required for NRGship FedEx for FileMaker?
  5. What FileMaker plugins are required for NRGship UPS for FileMaker?
  6. How can I create a blind shipment?
  7. How can I take a screen snapshot?
  8. Do I need an End of Day Report or Daily Pickup Report with NRG's UPS Shipping Software?
  9. Why am I having trouble printing to a USB connected printer on Windows?
  10. What thermal printers does FedEx for FileMaker support?
Recently Entered Articles or FAQs
  1. Popular QuestionHow can I import PayPal Orders into NRGship Mac Pro?
  2. Popular QuestionHow can I ship to my Daylite or Billings contacts using NRGship UPS Pro? (video)
  3. Popular QuestionHow can I ship to my Daylite or Billings contacts using NRGship UPS? (video)
  4. Popular QuestionHow can I ship from Elements CRM using NRGship UPS Pro? (video)
  5. Popular QuestionHow can I ship from Elements CRM using NRGship UPS? (video)
  6. Popular QuestionWhat are NRG shipping options with Xsilva's LightSpeed Point of Sale software? (video)
  7. Popular QuestionHow can I ship with MYOB's AccountEdge using NRGship UPS Pro? (video)
  8. Popular QuestionCan I install NRGship UPS Pro on multiple computers?
  9. Popular QuestionCan I install NRGship UPS on multiple computers?
  10. Popular QuestionCan I Batch Ship MYOB's AccountEdge orders with NRGship UPS Pro? (video)