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There were 10 articles found for this product:

  1. Error: The XML document is not well formed
    If you are getting the following error The XML Document is not well formed when rating or printing UPS shipments in NRGship UPS Pro or UPS for FileMaker, it is because you have special characters in the address field. If your address contains &, < or >, remove the symbols and rate or pr ...

  2. Do NRGship products for UPS support the new "UPS Smart Pickup" option?
    This year, UPS changed their pick up options and introduced the new "UPS Smart Pickup" which alerts the driver for a pickup when you process your packages via UPS Internet Shipping - making it more efficient and costly than a daily pickup for smaller companies. Unfortunately, NRGship users can ...

  3. Can I view my shipments from NRG's UPS Shipping Software in my online MY UPS account?
    Unfortunately, shipments created via NRG's UPS Shipping Software cannot be viewed by your My UPS account. You can track your shipments when logged in to My UPS, but they will not automatically appear in your shipping history.

  4. How do I print high-value control logs for my UPS driver to sign?
    All NRGship UPS shipping software supports high value reports on a per-shipment basis. If your shipment contains a package with a value greater than or equal to $1000 then a high value report will be returned. Your UPS driver will sign and return one copy of the receipt. This is your proof that ...

  5. Does NRG's UPS Shipping Software support multiple UPS accounts?
    NRGship UPS Pro and UPS for FileMaker support multiple UPS accounts. You can specify a "default" account for new shipments in the Preferences menu. You can add additional UPS accounts in the Accounts tab under Preferences and choose which account you'd like to use under the Sender tab on the mai ...

  6. How can I get FREE printer supplies to use with NRG's UPS Shipping Software?
    If you ship via UPS, you can receive FREE printer supplies for thermal or laser output by accessing UPS supplies online.

  7. How do I set a future ship date in NRG's UPS Shipping Software?
    With NRG's UPS Shipping Software, there is no need to set future ship date. You can print a shipping label today, and physically drop off the package up to 14 days later.

  8. Do I need an End of Day Report or Daily Pickup Report with NRG's UPS Shipping Software?
    No. You do not need an end of day, daily pickup report for the UPS driver to sign or scan when using NRGship UPS shipping software. As shipping labels are printed from NRGship, package information is sent in real-time to UPS, thereby eliminating the need for an End of Day (EOD) report, unlike UP ...

  9. How do I create a Hold For Pickup shipment in NRG's UPS Shipping Software?
    First, check the UPS website or call 1-800-Pick-UPS for the most convenient UPS Hold for Pickup location. Next, prepare a label including the words “Hold for Pickup,” the recipient’s name and telephone number and the full address of the UPS Customer Center. Apply a UPS Hold for Pickup label a ...

  10. How do I intercept a package shipped from NRGship UPS shipping software?
    To intercept a package, you must login to your UPS account at UPS.com. Once logged in, you will not be able to see shipments generated by NRGship, but you can track and intercept the package by creating a UPS Delivery Intercept request. First, track the shipment you need to intercept on the UPS ...