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There were 2 articles found for this product:

  1. When I open the NRG FileMaker file off a FileMaker Pro host it's asking me for a username and password.
    If you are getting a dialog asking for a username/password, then the database file was not set for sharing before it was placed on your FileMaker Pro Server. Go to preferences in the carrier solution, click on the Developer/Maintenance tab and then run the Multi-User On or Multi-User On (Hidden ...

  2. Error: $-9815 when trying to ship or get rates in NRG's FileMaker Shipping Software
    The $-9815 error is network related with SSL certificate checks. Make sure your computers time zone is set properly to a US location, and that your clock displays the correct time. An older proxy server or firewall could also cause this error.