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There were 5 articles found for this product:

  1. Why do I get an error Error 12007 when I try to ship?
    An error 12007 is a network connection error. First, disable your firewall and try to ship again. If that does not resolve the error it may be due to your anti-virus software. Disable your anti-virus software and try again. Once you have determined the cause of the error adjust your firewall or ...

  2. Error: $$-9813 when shipping from NRG's FileMaker Shipping Software
    This is an error due to a problem with SSL certificates. Be sure you are running the latest version of NRGship. If you continue to have problems then there is likely an issue with certificate signers that are stored in your computer. You may need to re-install your operating system to resolve th ...

  3. Why am I getting a thermal label when my printer setting is laser?
    When creating shipping labels in NRGship Pro for UPS or any NRG FileMaker solution, the preference for printer type is set when you create the shipping record. If you wish to switch your labels from thermal to laser, you can do so in the Printer Preferences. However, you must create a new ship r ...

  4. Why am I getting a laser label when my printer setting is thermal?
    When creating shipping labels in NRGship Pro for UPS or any NRG FileMaker solution, the preference for printer type is set and stored when you create the ship record. If you wish to switch your labels from laser to thermal, you can do so in the Printer Preferences. However, you must create a new ...

  5. Error: $$-4230 when shipping from NRG's FileMaker Shipping Software
    This is a timeout error, most likely due to a network error during carrier communication. Please try to ship again. If you incur this error continually, you may want to go into NRGship preferences and adjust the default timeout value.