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Why am I getting a thermal label when my printer setting is laser? |
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When creating shipping labels in NRGship Pro for UPS or any NRG FileMaker
solution, the preference for printer type is set when you create the
shipping record.
If you wish to switch your labels from thermal to laser, you can do so
in the Printer Preferences. However, you must create a new ship record
to change an existing shipment from thermal to laser. Duplicating a shipment or reprinting a label will
result in your label being printed through the method originally
selected, so start with a completely new record and you will see the change in label format go into effect.
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