Search The Knowledge Base

Browse By Category
I get a $$12057 error when shipping
Would you like to...
Print this pagePrint this page
Email this pageEmail this page
Post a commentPost a comment
Subscribe me
Remove from favoritesRemove from favorites
Remove HighlightingRemove Highlighting
Edit this ArticleEdit this Article
Edit this Article Quick Edit
Export to PDF
User Opinions (0 votes)
No users have voted.
How would you rate this answer?
Helpful
Not helpful
This error is happening because the program NRGship uses a secure encrypted protocol (SSL) to connect to UPS.com servers. Under rare conditions, your computer may display the error below because it is unable to validate the SSL certificate.

How to fix it

This error is easy to fix and should take less than 2 minutes of your time:
1. Open Internet Explorer.
2. From the Tools menu, select the menu item Internet Options and click on the Advanced tab.
3. Scroll down to the Security section, uncheck the option Check for server certificate revocation.
4. Click on the OK button to close the Internet Options dialog. You also need to close all instances of Internet Explorer for the changes to take effect. If the changes do not take effect, it is possible a hidden instance of Internet Explorer may still be running in the background. In this case, just reboot your computer and it will work. Restart NRGship.
5. If you still get this error, turn off the other option Check for publisher's certificate revocation.

Related Articles
No Related Articles Were Found
Attachments
No Attachments Related to This Article

Continue