Search The Knowledge Base

Browse By Category

Error: 1551 Cannot install the plug-in; cannot delete an existing plug-in or write to the folder or disk
User Opinions (80 votes)
61% thumbs up 38% thumbs down

How would you rate this answer?
Not helpful
This error will occur if you have a conflict with previous NRGship versions. If you go to the Finder then select Go->Go to Folder... and enter ~/Library/Application Support/. Navigate to the FileMaker folder. Inside you will find a folder named Extensions. Delete the Extensions folder. Restart NRGship and it should launch without issue.
Related Articles
No Related Articles Were Found
No Attachments Related to This Article