Search The Knowledge Base

Browse By Category

Error: #61525 Recipient/third party account number error in FedEx for FileMaker Shipping Software
User Opinions (161 votes)
64% thumbs up 35% thumbs down

How would you rate this answer?
Not helpful
FedEx for FileMaker communicates directly with carrier servers in order to create shipping labels. The carriers are validating the account information provided, and if the account number is invalid, or not setup for recipient/third-party billing then the transaction will fail. Please contact your FedEx rep and they can verify that the account number is valid. Manifest systems like the dedicated FedEx computer do not communicate in real-time, therefore the customer is normally charged for any billing-related issues after shipment.
Related Articles
No Related Articles Were Found
No Attachments Related to This Article