Search The Knowledge Base

Browse By Category

Error: #28822 Vague Description Generic Error in FedEx for FileMaker Shipping Software
User Opinions (83 votes)
62% thumbs up 37% thumbs down

How would you rate this answer?
Not helpful

FedEx made changes to their system on September 19, 2009 which allow only specific commodity descriptions. Customers that use a vague commodity description that are not acceptable will receive an error and clearance delays may result if the shipment contents are not accurately described.

Try changing your commodity description from a generic term like "Printed Materials" to something more descriptive like "FileMaker Pro Book"

Related Articles
No Related Articles Were Found
No Attachments Related to This Article