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Why am I getting a Vague Description Generic Error when I try to ship international? (#28822)
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Last Updated
28th o September, 2009
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FedEx made changes to their system on September 19, 2009 which allow only specific commodity descriptions. Customers that use a vague commodity description that are not acceptable will receive an error and clearance delays may result if the shipment contents are not accurately described.

Try changing your commodity description from a generic term like "Printed Materials" to something more descriptive like "FileMaker Pro Book"

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