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 Do I need an End of Day Barcode in order for the UPS driver to pick up my packages?
Unlike users of WorldShip, there is no need to produce a daily manifest (end of day barcode) for your driver as all information is transmitted electronically upon shipment. This can be confirmed by th...
- Error 250049 - Invalid License Agreement Text
This error may be returned with NRGShip for UPS v1.2 on Mac OS X computers when going through the Licensing & Registration Wizard. Customers should download the latest build of v1.2 from the link bel...
- What thermal printers does NRGShip for UPS support?
We support only EPL printers from Zebra (formerly Eltron). Specifically, the LP-2844 is high-performance thermal printer and is commonly used with UPS WorldShip software. Our software supports USB con...
- I am still using FileMaker 6. Is this a problem?
You can easily export data from FMP5/6 and import into our solution, ship the packages, and then export tracking data for import into your database. With our Runtime version of NRGship you don't even ...
- Do you allow NRGship to be bundled with other applications?
Yes. Please contact us if you are interested in bundling with vertical market solutions. Our software is time-proven and can reduce development time and cost and provide functionality that makes your ...
- How do I export orders from MYOB's Account Edge?
NRGship supports a number of different import formats including MYOB. Download PDF here. For a short video tutorial on exporting your orders for importing into NRGship - click here.
- How can I print a daily manifest?
On the main NRGship menu, you will see an icon that will allow you to print a daily manifest which can be used for internal reporting. You can produce a report for past dates by holding the shift or o...
- How can I perform a UPS Delivery Intercept for a package shipped from NRGShip?
UPS recently discontinued telephone support for Delivery Intercept and the are directing customers to UPS.com or Worldship to submit an Intercept request.
When you login to UPS.com, you will not...
- How to implement barcode keyed automation with NRGShip for UPS
NRGShip supports barcode keyed automation for orders that have been imported into NRGShip and contain a value for the Invoice Number.
Barcode scanners like the Symbol LS2208 and LS6608 can be prog...
- How can I create a Hold For Pickup shipment?
First, check the UPS website or call 1-800-Pick-UPS for the most convenient UPS Hold for Pickup location.
Next, prepare a label including the words “Hold for Pickup,” the recipient’s name and ...
- I am getting a thermal label output error
If you receive an error that says it's unable to close the interface and device it's likely due to a mis-matched power adapter on your LP2844 printer. Be sure to use a Hitek Power adapter, Model # PL...
- My commercial invoice is not printing
If you are submitting a shipment with full commodity information for the commercial invoice, but the commercial invoice is not printing then your UPS account is likely setup for paperless invoicing.
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- How can I use the UPS label image on an integrated invoice or packing slip?
When NRGship is integrated with your FileMaker Pro database, the UPS shipping label can be easily placed onto your own FileMaker Pro layout so that it can appear alongside invoice or packing slip i...
- How can I include a custom label message from FileMaker Pro?
In your integration script where you are setting your ship-to information, include script steps to set the following fields in the Ship table of NRGship for UPS: Label_MessageEnabled (should get set ...
- How does NRGvalidate work?
Your address information is processed by Endicia. Unlike other address validation options, your data is transferred securely over the internet and there are no extra costs or per-transaction fees.
- Are there any problems with NRGValidate on Windows computers?
No, there are no known issues. The installer requires you to click (Browse) to find the folder in which FileMaker Pro 5.x or greater is installed so that plug-ins can be placed in the proper directori...
- What thermal printers does NRGShip Toolkit for FedEx support?
NRGship for FedEx supports both EPL and ZPL printers from Zebra (formerly Eltron). Specifically, the LP-2844 is high-performance thermal printer and is commonly used with the FedEx Ship Manager softwa...
- FileMaker Pro Integration and International Documentation
The NRGShip Toolkit for FedEx provides support for full international documentation, including commercial invoices, certificate of origin and NAFTA. Automation of international forms can be very time ...
- What labels are supported by NRGShip FileMaker Toolkit for FedEx?
NRGship FileMaker Toolkit supports both thermal and laser printer labels
If you are using thermal labels with the notched FedEx DocTab at the top, you should set DocTab Location to Top, Label Sto...
- When I print Endicia labels, the 2D "DataMatrix" Label is not printing
When using NRGShip for Endicia Label Server with a Zebra LP2844 printer, the 2D "DataMatrix" bar code may not print. This is a crucial issue, as this bar code is the postage stamp!
The steps bel...
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