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There were 54 articles found for your query: (Page 1 of 3)     «« |  Prev | 1 | 2 | 3 | Next | »»
  1. Do I need an End of Day Report or Daily Pickup Report with NRG's UPS Shipping Software?
    No. You do not need an end of day, daily pickup report for the UPS driver to sign or scan when using NRGship UPS shipping software. As shipping labels are printed from NRGship, package information is...

  2. Does NRG's UPS Shipping Software support multiple UPS accounts?
    NRGship UPS Pro and UPS for FileMaker support multiple UPS accounts. You can specify a "default" account for new shipments in the Preferences menu. You can add additional UPS accounts in the Accounts...

  3. What thermal printers does NRG's UPS Shipping Software support?
    NRGship UPS and NRGship UPS Pro support EPL printers from Zebra (formerly Eltron). Specifically, the LP-2844 is high-performance thermal printer and is commonly used with UPS WorldShip software. Our s...

  4. Does NRG's shipping software support exported orders from MYOB's AccountEdge?
    Yes, follow these instructions to export your orders from MYOB. Exporting your orders from MYOB's AccountEdge: Step 1: Select File -> Export Data -> Sales -> Service Sales Step 2 : In th...

  5. How can I get my negotiated rates in NRG's UPS Shipping Software?
    Once activated, your negotiated or discounted rates will appear when you get rates and in your shipping results. You will be able to compare them to UPS published rates as well. Here are activation...

  6. How can I perform a UPS Delivery Intercept for a package shipped from NRG's UPS Shipping Software?
    UPS recently discontinued telephone support for Delivery Intercept and the are directing customers to UPS.com or WorldShip to submit an Intercept request. When you log in to UPS.com, you will no...

  7. How can I create a Hold For Pickup shipment in NRG's UPS Shipping Software?
    First, check the UPS website or call 1-800-Pick-UPS for the most convenient UPS Hold for Pickup location. Next, prepare a label including the words “Hold for Pickup,” the recipient...

  8. What digital scales can I use with NRG's UPS Shipping Software?
    NRGship UPS and NRGship UPS Pro have been tested with Mettler Toledo PS60 and Fairbanks Ultegra digital scales connected to the USB port on your Mac. In addition, any USB HID compliant scale should a...

  9. Error: Thermal label output
    If you receive an error that says it's unable to close the interface and device it's likely due to a mis-matched power adapter on your LP2844 printer. Be sure to use a Hitek Power adapter, Model # PL...

  10. Why is my commercial invoice not printing?
    If you are submitting a shipment with full commodity information for the commercial invoice, but the commercial invoice is not printing then your UPS account is likely setup for paperless invoicing. ...

  11. Can I use the UPS label image on an integrated invoice or packing slip?
    When UPS for FileMaker is integrated with your FileMaker Pro database, the UPS shipping label can be easily placed onto your own FileMaker Pro layout so that it can appear alongside invoice or pack...

  12. How can I include a custom label message from FileMaker Pro in UPS for FileMaker?
    In your integration script where you are setting your ship-to information, include script steps to set the following fields in the Ship table of UPS for FileMaker: Label_MessageEnabled (should get se...

  13. How can I display UPS tracking data in FileMaker?
    You can easily provide tracking data to end-users without requiring an install of the NRGship plugins on all workstations. In your database, you can simply link to UPS.com for tracking data and pass i...

  14. Why do my labels from my ZP-450 printer appear skewed when printed from NRG's UPS Shipping Software?
    When using NRG's UPS Shipping Software with a Zebra ZP-450 printer, you may experience flawed labels due to old firmware on your printer. The steps below are provided as an FYI and are not supp...

  15. Why can't I print to my networked thermal printer via direct IP?
    NRGship supports direct communication to networked Eltron and Zebra printers using a fixed IP number. In your printer settings you can enter the IP# along with a username and password to connect with...

  16. Why is the shipping address incomplete on my label printed from NRG's UPS Shipping Software?
    If you are generating a UPS label be sure to keep the length of the name, contact and address fields to no greater than 35 characters as the data will be truncated. NRGship UPS users, the address lin...

  17. How do I export my address book from My UPS?
    To export addresses, follow these steps: Log in to My UPS Select Address Book from the toolbar Select Export Addresses. Selecting the link will create your export request. Clicking on the Export Da...

  18. How do I export my address book from WorldShip?
    To export addresses, follow these steps: 1. Select Create/Edit Map from Import/Export Data on the Worldship File Menu. 2. From the pop up screen, highlight the Default Export address book. Under...

  19. How does NRGvalidate work?
    Your address information is processed by Endicia. Unlike other address validation options, your data is transferred securely over the internet and there are no extra costs or per-transaction fees.

  20. Are there any problems with NRGvalidate on Windows computers?
    No, there are no known issues. The installer requires you to click (Browse) to find the folder in which FileMaker Pro 5.x or greater is installed so that plug-ins can be placed in the proper directori...

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