Search The Knowledge Base

Browse By Category

Continue
Advanced Search
* Query:
  Categories:
  Rated:
  Custom Fields:
Search Results for "shipping error"
There were 87 articles found for your query: (Page 1 of 5)     «« |  Prev | 1 | 2 | 3 | 4 | 5 | Next | »»
  1. Error: 250002 Invalid UserID/Password on Shipment in NRG's UPS Shipping Software
    This error will occur if you perform a lost password request at UPS.com or if you login to UPS.com with the UPS Rate Code from NRG's UPS Shipping Software. The rate code (My UPS ID) should only be use...

  2. Error: 120412 UPS account number that was provided as the payment method is missing or invalid in NRG's UPS Shipping Software
    ...tact the owner of the 3rd Party Account and find out the address they have on file with UPS. If the error persists, then their UPS account rep should be contacted to insure that the account is enabled...

  3. Error: 12037 when shipping in NRG's UPS Shipping Software
    This error is returned when you have an invalid date/time set on your computer.

  4. Error: $$-4230 when shipping from NRG's FileMaker Shipping Software
    This is a timeout error, most likely due to a network error during carrier communication. Please try to ship again. If you incur this error continually, you may want to go into NRGship preferences and...

  5. Error: 120121 The shippers shipping number cannot be used for the shipment in NRG's UPS Shipping Software
    This is a UPS account issue due to the account number being suspended. Please call your UPS representative or (800) 468-8823 for assistance.

  6. Error: Thermal label output
    If you receive an error that says it's unable to close the interface and device it's likely due to a mis-matched power adapter on your LP2844 printer. Be sure to use a Hitek Power adapter, Model # PL...

  7. Error: $-9815 when trying to ship or get rates in NRG's FileMaker Shipping Software
    The $-9815 error is network related with SSL certificate checks. Make sure your computers time zone is set properly to a US location, and that your clock displays the correct time. An older proxy serv...

  8. Error: 120413 The UPS account number provided as the payment method cannot be billed, please try another account
    There is an issue with the third party or recipient UPS account number. Please have the account holder call their UPS representative or (800) 468-8823 for assistance.

  9. Error: #61525 Recipient/third party account number error in FedEx for FileMaker Shipping Software
    FedEx for FileMaker communicates directly with carrier servers in order to create shipping labels. The carriers are validating the account information provided, and if the account number is invalid, o...

  10. Error: #28822 Vague Description Generic Error in FedEx for FileMaker Shipping Software
    ...criptions. Customers that use a vague commodity description that are not acceptable will receive an error and clearance delays may result if the shipment contents are not accurately described. T...

  11. Error: XML Document is well formed but the document is not valid
    If you are getting the following error The XML Document is well formed but the document is not valid when creating UPS shipments in NRGship UPS, it is because you have selected a Zebra thermal printer...

  12. What is NRG's shipping software support policy?
    NRG understands how critical shipping is to your business, therefore we are committed to providing t..., please be as specific as possible, noting the error and providing us with a screen shot, if poss...

  13. Do I need an End of Day Report or Daily Pickup Report with NRG's UPS Shipping Software?
    ...t need an end of day, daily pickup report for the UPS driver to sign or scan when using NRGship UPS shipping software. As shipping labels are printed from NRGship, package information is sent in real...

  14. Does NRG's UPS Shipping Software support multiple UPS accounts?
    NRGship UPS Pro and UPS for FileMaker support multiple UPS accounts. You can specify a "default" account for new shipments in the Preferences menu. You can add additional UPS accounts in the Accounts...

  15. Error: 250050 License system not available
    This message is returned if the UPS servers are having problems. Please try to ship again in a few minutes.

  16. How can I create a blind shipment?
    NRGship has full support for blind shipments - shipments in which the shipping label has a ship-from address which is different from the physical sender address. Enter the address that you would like...

  17. What thermal printers does NRG's UPS Shipping Software support?
    NRGship UPS and NRGship UPS Pro support EPL printers from Zebra (formerly Eltron). Specifically, the LP-2844 is high-performance thermal printer and is commonly used with UPS WorldShip software. Our s...

  18. How can I get FREE printer supplies to use with NRG's UPS Shipping Software?
    If you ship via UPS, you can receive FREE printer supplies for thermal or laser output by accessing UPS supplies online.

  19. Does NRG's UPS shipping software provide any imports for Ecommerce or other applications?
    ...htSpeed POSNRG also provides standard Excel and CSV formats. Imports can be performed from the main shipping window or the shipping list. Please contact support if you are looking for an unsupported ...

  20. Does NRG's UPS Shipping Software support international shipping?
    Yes! You can ship FROM or TO international destinations. The following counties are valid as origin countries: Argentina Australia Austria Belgium Brazil Canada Chile China Costa Rica Czech Republi...

(Page 1 of 5)     «« |  Prev | 1 | 2 | 3 | 4 | 5 | Next | »»