Help & FAQs


Search for Answers to FAQs Browse by Product
Advanced Search
* Query:
  Categories:
  Rated:
  Custom Fields:
Search Results for "shipping error"
There were 28 articles found for your query: (Page 1 of 2)     «« |  Prev | 1 | 2 | Next | »»
  1. Why am i getting a recipient/third party account number error when i try to ship? (#61525)Why am i getting a recipient/third party account number error when i try to ship? (#61525)
    NRGship communicates directly with carrier servers in order to create shipping labels. The carriers are validating the account information provided, and if the account number is invalid, or not setup ...

  2. Every time I ship I get an error stating "Your invoice may vary from the displayed reference rates"Every time I ship I get an error stating "Your invoice may vary from the displayed reference rates"
    This is not an error, it's simply a warning from UPS stating that the rates they are providing are subject to change due to re-rating of your package because of weight disrepancy, residential delivery...

  3. Do I need an End of Day Barcode in order for the UPS driver to pick up my packages?Do I need an End of Day Barcode in order for the UPS driver to pick up my packages?
    ...shipment. This can be confirmed by the little package symbol in the bottom right-hand corner of the shipping label. Your driver simply picks up all packages with no need to scan anything. We do provid...

  4. Error 250002 - Invalid UserID/Password on ShipmentError 250002 - Invalid UserID/Password on Shipment
    This error will occur if you login to UPS.com with the UPS Rate Code from NRGShip. This code should only be used with NRGShip for UPS application. First, go to NRGShip preferences, and click on the ...

  5. Error 120412 - UPS account number that was provided as the payment method is missing or invalid.Error 120412 - UPS account number that was provided as the payment method is missing or invalid.
    ...tact the owner of the 3rd Party Account and find out the address they have on file with UPS. If the error persists, then their UPS account rep should be contacted to insure that the account is enabled...

  6. Error 250050 - License system not availableError 250050 - License system not available
    This message is returned if the UPS servers are having problems. Please try to ship again in a few minutes.

  7. Error 250049 - Invalid License Agreement TextError 250049 - Invalid License Agreement Text
    This error may be returned with NRGShip for UPS v1.2 on Mac OS X computers when going through the Licensing & Registration Wizard. Customers should download the latest build of v1.2 from the link bel...

  8. How can I create a blind shipment?How can I create a blind shipment?
    NRGship has full support for blind shipments - shipments in which the shipping label has a ship-from address which is different from the physical sender address. Enter the address that you would like...

  9. What are NRGship's software requirements?What are NRGship's software requirements?
    ...leMaker Pro is not required for the Runtime version) along with an internet connection. On MacOS, shipping labels can be printed to a USB-connected or networked Zebra (Eltron) label printer or any o...

  10. Does NRGship support international shipping?Does NRGship support international shipping?
    Yes! You can ship FROM or TO international destinations. The following counties are valid as origin countries: Argentina Australia Austria Belgium Brazil Canada Chile China Colombia Costa Rica Denma...

  11. How can I print a daily manifest?How can I print a daily manifest?
    On the main NRGship menu, you will see an icon that will allow you to print a daily manifest which can be used for internal reporting. You can produce a report for past dates by holding the shift or o...

  12. I am getting an error 12037I am getting an error 12037
    This error is returned when you have an invalid date/time set on your computer.

  13. How can I get my negotiated rates in NRGShip?How can I get my negotiated rates in NRGShip?
    ...ndTotal_MonetaryValue - Discounted UPS Rate Note that you will receive a warning message when shipping if you select the "Both Published and Negotiated Rates" option before it is enabled by UPS....

  14. How does NRGShip compare against WorldShip with ODBC with FileMaker Pro?How does NRGShip compare against WorldShip with ODBC with FileMaker Pro?
    ...o do ad-hoc shipments. As you can see, NRGShip is by far the most cost-effective solution for shipping from FileMaker Pro.

  15. How do I create Canadian or Puerto Rico International Shipments with NRGShip for UPS?How do I create Canadian or Puerto Rico International Shipments with NRGShip for UPS?
    NRGShip for UPS v1.2 supports only basic International shipping. NRGship for UPS v2.0 includes full international shipping support including electronic invoicing. If the package is going to ...

  16. I'm getting an error $$-4230 when i try to shipI'm getting an error $$-4230 when i try to ship
    This is a timeout error, most likely due to an outage with the UPS.com servers.

  17. Error 120121 - Suspended Account NumberError 120121 - Suspended Account Number
    This is a UPS account issue due to the account number being suspended. Please call your UPS representative or (800) 468-8823 for assistance.

  18. How do I set a future ship date?How do I set a future ship date?
    With NRGship, there is no need to set future ship date. You can print a shipping label today, and physically drop off the package up to 14 days later.

  19. I am getting a thermal label output errorI am getting a thermal label output error
    If you receive an error that says it's unable to close the interface and device it's likely due to a mis-matched power adapter on your LP2844 printer. Be sure to use a Hitek Power adapter, Model # PL...

  20. My commercial invoice is not printingMy commercial invoice is not printing
    ...UPS is the only company to offer customers a paperless commercial invoice process for international shipping. Shipping labels for paperless invoicing will include the letters "EDI" in the lower...

(Page 1 of 2)     «« |  Prev | 1 | 2 | Next | »»