Archive for category Press Releases

Utilize UPS® Premier with NRGship Pro

A recent update to NRGship Pro for UPS adds support for UPS® Preimier service options. UPS Premier upgrades small packages with advanced sensor technology that ensures a priority lane in their network with highly specialized handling with enhanced visibility and control along the way. While targeted to healthcare, UPS Premier is also a great option for high-value shipments with greater visibility needs. There are three levels of UPS Premier – Silver, Gold and Platinum. Premier Silver utilizes shipping labels with embedded RFID sensors and NRGship Pro for UPS can provide the proper output using Intermec PC43d thermal printers.

UPS ship labels with RFID for UPS Premier

If you’re interested in learning more about NRGship Pro for UPS, please contact our sales department.

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Join us at AutoEnter Live 2022

AutoEnter Live

NRG Software will be a sponsor at the AutoEnter Live: a 2-day virtual conference for the Claris Community on July 19 & 20. This event is free to attend and is being hosted by Proof+Geist and Soliant Consulting. Register for free on the AutoEnter Live website.

As a long-time sponsor of FileMaker DevCon, we’re excited to connect with the Claris developer community again. Drop by our virtual booth to hear about best-practices for shipping with FileMaker Pro, including how to use our carrier-certified NRGship solutions, Claris Connect or integrations with other web services. You’ll see how you can have shipping labels created right from your database in under 10 minutes to simplify your workflow and reduce shipping errors. While you’re there, don’t forget to signup to win some UPS unstoppable gear.

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NRGship Pro for UPS now supports QuickBooks Online

Recent updates to NRGship Pro for UPS include support for QuickBooks Online. Now you can easily ship from QuickBooks Online with ease from your Mac. Once configured, simply enter an order # to have destination information auto-populated. You can then capture weights from a digital scale and output labels to thermal printer or other device. After shipment, the order will be updated in QuickBooks so that tracking data is displayed for full visibility.  Contact NRG Sales for further information on integration with QuickBooks Online.

Connecting NRGship Pro to QuickBooks Online
How to ship QuickBooks Online invoices from NRGship Pro

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Carrier Updates amid COVID-19

Due to the ongoing COVID-19 situation, a number of temporary changes are in effect to our partner carriers’ services. We’re providing a brief overview of the changes here, as well as links to the most complete and up-to-date information available.

 

UPS

UPS

UPS service continues except in cases limited by government restrictions. Transit time is not expected to be affected in the majority of cases. However, the UPS Service Guarantee (UPS Money Back Guarantee) is suspended.

FedEx

FedEx

FedEx is continuing to deliver packages. Signature required is temporarily suspended for most deliveries in the United States, except for shipments with adult signature required.

FedEx has suspended our money-back guarantee for all FedEx Express, FedEx Ground, FedEx Freight and FedEx Office services effective immediately until further notice.

A number of locations are subject to temporary service suspensions and delays. Please see FedEx’s service impact information link for detailed, up-to-date information.

Effective April 6th, all FedEx Express international parcel and freight shipments will be subject to a temporary surcharge.

USPS

USPS

The USPS has announced numerous suspensions and delays in service, as well as suspensions of the guarantee on Priority Mail Express International. Please refer to their service alerts page for more information regarding country-specific policies.

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An update from NRG software…

To all of our customers,

We wanted to share some of the actions the company has taken and will be working on with regard to the novel coronavirus response and impact. Our thoughts and prayers go out to all those who have been affected by this crisis, and we wish that all of our customers and partners and all of their families and friends and colleagues stay as safe as possible while this crisis unfolds.

We are in the process of implementing a plan which includes having our employees work remotely as much as possible in order to reduce the risk of human-to-human transmission of this virus in our workplace.

As we shift to this remote working model, we expect exepect only minor delays in the service and support that we provide to you.

We are here to help assist you and your company through this crisis. Thru creative workfows, remote workers can get orders ready for processing by a small staff of on-site workers.

If you have any questions, please call our support team at 262-432-0934.

Regards,
NRG Software

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