Archive for category Press Releases

Carrier Updates amid COVID-19

Due to the ongoing COVID-19 situation, a number of temporary changes are in effect to our partner carriers’ services. We’re providing a brief overview of the changes here, as well as links to the most complete and up-to-date information available.

 

UPS

UPS

UPS service continues except in cases limited by government restrictions. Transit time is not expected to be affected in the majority of cases. However, the UPS Service Guarantee (UPS Money Back Guarantee) is suspended.

FedEx

FedEx

FedEx is continuing to deliver packages. Signature required is temporarily suspended for most deliveries in the United States, except for shipments with adult signature required.

FedEx has suspended our money-back guarantee for all FedEx Express, FedEx Ground, FedEx Freight and FedEx Office services effective immediately until further notice.

A number of locations are subject to temporary service suspensions and delays. Please see FedEx’s service impact information link for detailed, up-to-date information.

Effective April 6th, all FedEx Express international parcel and freight shipments will be subject to a temporary surcharge.

USPS

USPS

The USPS has announced numerous suspensions and delays in service, as well as suspensions of the guarantee on Priority Mail Express International. Please refer to their service alerts page for more information regarding country-specific policies.

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An update from NRG software…

To all of our customers,

We wanted to share some of the actions the company has taken and will be working on with regard to the novel coronavirus response and impact. Our thoughts and prayers go out to all those who have been affected by this crisis, and we wish that all of our customers and partners and all of their families and friends and colleagues stay as safe as possible while this crisis unfolds.

We are in the process of implementing a plan which includes having our employees work remotely as much as possible in order to reduce the risk of human-to-human transmission of this virus in our workplace.

As we shift to this remote working model, we expect exepect only minor delays in the service and support that we provide to you.

We are here to help assist you and your company through this crisis. Thru creative workfows, remote workers can get orders ready for processing by a small staff of on-site workers.

If you have any questions, please call our support team at 262-432-0934.

Regards,
NRG Software

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NRGship Pro for UPS now supports Printmatics and Fishbowl Inventory

Recent integrations for NRGship Pro for UPS include support for Fishbowl Inventory and Printmatics. Now you can easily ship from these ERP systems with ease from your Mac. Once configured, simply enter an order # to have destination information auto-populated. You can then capture weights from a digital scale and output labels to thermal printer or other device. After shipment, the order will be updated in the ERP so that tracking data is displayed for full visibility.  Contact NRG sales for further information on integration with these systems.

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Print branded shipping labels with NRGship Pro

NRGship Pro for UPS and NRGship Pro for FedEx both include the ability to place an image on the extended area of shopping labels printed to Zebra thermal printers. To take advantage of this feature simply choose the Logo option for the Doc Tab content in printing preferences. You will need to use 4×8 or DocTab labels for this option.

 

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NRGship Goes Gold for 2018

For the second year in a row, NRGship has received Gold status thru the FedEx Compatible program. Only a subset of certified solutions receive such status which is achieved thru an extensive annual review process. Certified solutions provide core FedEx functionality, so it’s easy to access the shipping and delivery services you need, from the software you use every day. NRG Software focuses on shipping solutions for businesses that run on macOS and in FileMaker Pro database solutions. NRGship is a parcel and freight shipping solution that allows you to tightly integrate rating, shipping and tracking directly into your FileMaker based business solutions, or it can be run as a standalone application. This provides order entry with estimated ship costs, completely integrated shipping and visibility to shipment status across your entire organization. Many customers utilize this solution because it also supports direct integration with many macOS applications and e-commerce systems.

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