Archive for category Mac Shipping

How can I export my UPS Address Book for use in NRGship?

Whether you have been using UPS.com or WorldShip for your shipping needs, you can easily export your address book information for use in NRGship.

UPS.com Address Book

WorldShip Address Book

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How to process USMCA shipments with NRGship

This article is current as of July 2020. It will be updated as we receive new information from our carrier partners.

 

As of July 1st, 2020, the United States-Mexico-Canada Agreement (USMCA) will replace the North American Free Trade Agreement (NAFTA). Some shipments that cross the borders of these countries may require special import forms.

For USMCA details and forms, go to the U.S. Customs and Border Protection USMCA page. For NAFTA information, go to the U.S. Customs and Border Protection NAFTA page.

UPS

Currently the UPS Developer Kit APIs do not support the new USMCA forms for automated processing.  You will need to produce your own USMCA forms and apply them to the outside of packages. You can find more information on USMCA and a sample form for UPS shipments using this link.

FedEx

Currently the FedEx Shipment APIs do not support the new USMCA forms for automated processing.  You will need to produce your own USMCA forms and apply them to the outside of packages. You can find more information on USMCA and a sample form for FedEx shipments using this link. We are working on an update where you can attach a PDF version of the FedEx form to your shipment.

 

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Carrier Updates amid COVID-19

Due to the ongoing COVID-19 situation, a number of temporary changes are in effect to our partner carriers’ services. We’re providing a brief overview of the changes here, as well as links to the most complete and up-to-date information available.

 

UPS

UPS

UPS service continues except in cases limited by government restrictions. Transit time is not expected to be affected in the majority of cases. However, the UPS Service Guarantee (UPS Money Back Guarantee) is suspended.

FedEx

FedEx

FedEx is continuing to deliver packages. Signature required is temporarily suspended for most deliveries in the United States, except for shipments with adult signature required.

FedEx has suspended our money-back guarantee for all FedEx Express, FedEx Ground, FedEx Freight and FedEx Office services effective immediately until further notice.

A number of locations are subject to temporary service suspensions and delays. Please see FedEx’s service impact information link for detailed, up-to-date information.

Effective April 6th, all FedEx Express international parcel and freight shipments will be subject to a temporary surcharge.

USPS

USPS

The USPS has announced numerous suspensions and delays in service, as well as suspensions of the guarantee on Priority Mail Express International. Please refer to their service alerts page for more information regarding country-specific policies.

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Using NRGship with PrintNode

Current releases of all NRGship Pro products for desktop and FileMaker Pro include a feature that allows for printing to remote thermal printers using PrintNode. This can come in handy if you are working remote and want to print labels to a printer in a warehouse used for fulfillment, or if you’re working in a workgroup setting and want to share a thermal printer that does not have built-in networking. First you will need to create a PrintNode account and then install the PrintNode application on the workstation that has the thermal printer connected. Afterwards you can go into NRGship preferences and drop in your API Key so that you’ll be able to select the printer thru the Advanced Printing.

PrintNode is free for up to 50 prints per month, while paid accounts with up to 5,000 prints start at $9.

PrintNode also works great for workstations running NRGship with FileMaker Pro in a windows Terminal Server session, or for printing to a thermal printer via FileMaker Go or Web Direct.

Please contact NRG support if you need any assistance with PrintNode setup.

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NRGship Pro for FedEx supports FedEx One Rate®

FedEx One Rate® is a service offering from FedEx where regardless of package weight, you pay the same shipping rate with premium services. In NRGship you simply pick a One Rate packaging option and when you get rates you will see the same rate regardless of weight. You can switch back to standard packaging to see all rates based on the package weight.

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