Let’s talk about Quantum View Notifications

Recently we’ve have requests about how to customize the text that appears in UPS Quantum View notifications. In NRGship you can set three pieces of information that show on the label. The first is the Sender Name. If you have a Sender Name set in QV this value will be used, otherwise it will default to the shipper (or drop shipper) name. The second is the Message area. This can be used to include a Thank You or other customizable information. Lastly any reference information on the shipment will be included, along with the reference field labels. Unfortunately, the From value that appears is your account name on file with UPS. You will need to contact your UPS rep in order to change the way that this appears.

NRGship Goes Gold for 2018

For the second year in a row, NRGship has received Gold status thru the FedEx Compatible program. Only a subset of certified solutions receive such status which is achieved thru an extensive annual review process. Certified solutions provide core FedEx functionality, so it’s easy to access the shipping and delivery services you need, from the software you use every day. NRG Software focuses on shipping solutions for businesses that run on macOS and in FileMaker Pro database solutions. NRGship is a parcel and freight shipping solution that allows you to tightly integrate rating, shipping and tracking directly into your FileMaker based business solutions, or it can be run as a standalone application. This provides order entry with estimated ship costs, completely integrated shipping and visibility to shipment status across your entire organization. Many customers utilize this solution because it also supports direct integration with many macOS applications and e-commerce systems.

NRGship Pro for UPS is now compatible with macOS 10.13, High Sierra

NRG Software is excited to announce that NRGship Pro for UPS 2018 is now available for download. This version includes full compatability with macOS 10.13, High Sierra. Please see our support documentation for information on upgrading or watch the quick video below. macOS 10.11 or above is required to run NRGship Pro for UPS 2018.

NRG Software to provide limited updates for older version of FileMaker Pro

Up until earlier this year all of our shipping solutions were built using FileMaker Pro v11. After reviewing our user base, we determined that we could migrate our core development to FileMaker Pro v15. Starting in 2018 we will provide limited maintenance updates to customers who are using FileMaker Pro v15 or below. New features of NRGship will only be available to customers who are using more recent versions of FileMaker.

If you are using FileMaker 11 or below please review the Filemaker Conversion Checklist. Overall the upgrade process should be relatively straightforward.

If you are using FileMaker 12-14 then the file format is still .fmp12 so it’s just a matter of upgrading your workstation and/or server installation.

Please contact NRG sales if you would like assistance in upgrading as we can provide both conversion assistance and software licenses.

NRGship end of life for older operating systems due to UPS updates

Some things are built to last forever, unfortunately computer hardware and software is not. IT departments regularly replace workstations as they grow slow over time, stop receiving operating system updates, or fall out of warranty.

If you have an older Mac you’ve probably noticed that you can’t use Safari with many websites. Banking websites require higher security and others like Google Maps utilize features in newer Safari releases.

Recently UPS has begun a process to update their servers for higher security standards. Starting in January 1, 2018, Macs running OS versions less than 10.9 or PC’s with Windows XP will no longer be able to connect to the UPS servers. FedEx performed similar server updates in late 2016. NRG currently recommends that users run OS X El Capitan (10.11) or Sierra (10.12) for best performance. If your Mac is not updatable then it would need to be replaced with newer hardware that can run a more recent OS release.

You can find more information regarding the security updates the UPS website.

Get more information on upgrading to OS X El Capitan (10.11) at apple.com.


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