macOS versions like 10.15 (Catalina) stopped working properly with UPS.com and FedEx.com for basic features like tracking.

We highly recommend updating to macOS 13 (Ventura) for any Mac released since 2017. You can find more information on supported hardware for macOS Ventura on the Apple website.

The latest macOS 26 (Tahoe) release last fall requires a Silicon Mac or one of the last 2019/2020 Intel Macs. We do not recommend updating to macOS 26 at this time.

We do not recommend updating older Intel Macs to newer OS versions like Sonoma, Sequoia or Tahoe as these versions are meant for newer Apple Silicon Macs and performance and compatibility will be degraded.

As always, check compatibility with other applications that you use before updating.

NRG Support utilizes TeamViewer for Remote Support. Older macOS versions will require a legacy install for proper operation.