Ship Connect now supports OnTrac
Ship Connect: OnTrac
Ship Connect: OnTrac
In early February we had the honor of attending the FedEx Envision Summit in Orlando, Florida. This invitation-only event is put on by FedEx Services for its top tier solution providers. One of the highlights was a panel discussion with Richard W Smith, chief operating officer, International, and chief executive officer, Airline, FedEx.


When looking for a trusted business solution, you can count on NRG solutions for your FedEx shipping needs.
NRG is part of the FedEx Compatible Solutions Program, which integrates FedEx shipping capability into many of the most popular business software systems, like FileMaker Pro.
NRGship is designed to streamline shipping processes for businesses of all sizes, providing enhanced efficiency, cost savings, and customer satisfaction.
FedEx tests the shipping functionality of each solution to make sure it provides the reliability you expect from FedEx – with fast processing, powerful tracking and a broad array of services.
NRGship offers a range of powerful features:
Contact us any time if you would like to discuss which NRG solutions meet your needs!
In January 2026, UPS ended support for the authentication method used in older builds of NRGship. Because of this, customers will be unable to view rates in these older versions of the software. The fix is to update to a current release of NRGship.
Since June 2024, NRG Software has supported UPS’s new OAuth login to connect NRGship with your UPS.com profile. The article below explains the process for each of our solutions. As always, contact NRGship Support if you need assistance!
We were recently doing some documentation cleanup and I noticed an image that looks like it could go back to 2004 or so, and it got me thinking about how long we’ve been doing shipping solutions for Claris FileMaker Pro. According to WayBack, we released our first postal solution (FileMaker Pro 4) in early 2003 and our first UPS solution (FileMaker Pro 6) in early 2004 during the Apple Aqua interface phase. (Apple recently announced macOS 26 which will have a new software design called “Liquid Glass.”)

We’ve heard objections over the years by other FileMaker Developers where they are hesitant to implement solutions that they themselves did not create because of future support. Over the past 20+ years we have continually provided award-winning support, updates and new functionality due to carrier API technology and other business changes.
If you’re interested in learning more about how NRGship solutions can improve your shipping, please contact our sales department.
Over the years we’ve had many requests for the ability to see UPS delivery photos inside of NRGship. We’re pleased to announce that we’re the first UPS Ready® solution provider to offer this functionality. Previously, you’d have to open the tracking link for UPS.com to view the photo which would be available for a limited time. Many customers then archive that photo for proof of delivery. With this new functionality it’s all contained directly in NRGship Pro for UPS which provides easy access.
UPS Track Alert also notifies immediately on delivery without the need to constantly track shipments. This can greatly reduce overhead of internal systems which use excessive resources for this task. It also improves customer service efficiency since the most recent shipment history is available.

Customers using NRGship FM for UPS can leverage UPS Track Alert webhooks directly in their solution files by using a custom webhook endpoint. Check out this support article for more details on using webhooks with Otto from Proof+Geist.
For more information on UPS Track Alert please check out our Service Overview.
Starting April 2, 2025, UPS will replace the name SurePost® with Ground Saver® as its economy product. For Direct-to-Consumer customers looking to reduce costs while maintaining a high level of service or for those shipping lower value merchandise, UPS Ground Saver provides the efficiency and reliability of the UPS Ground network – the premier ground service in the industry. This change will appear in all shipping, billing, pricing systems and labels.

UPS Ground Saver® in NRGship for UPS
In addition, the free Declared Value Coverage will be reduced from $100 to $20/package. If additional liability is needed above $20, NRGship Pro for UPS customers can purchase InsureShield® Coverage starting at $1.00 per $100 of insured value, up to a maximum liability limit of $5,000 per package.
With the recent changes to UPS SurePost® services, UPS Mail Innovations® (MI) is a cost effective alternative to standard UPS services. Previously, there were limitations where NRGship could not provide contract rating for MI shipments but new functionality has been provided as part of our UPS Ready® partnership allowing NRGship to display these rates. This allows NRGship to provide accurate rate comparisons across all UPS service offerings.

For more information on UPS Mail Innovations please contact your UPS Sales rep. To enable MI contract services in NRGship please contact NRG support.
We look forward to meeting fellow Claris FileMaker Pro developers at the Claris Engage Conference in Austin, TX taking place between March 25-26, 2025 at the Austin Apple Conference Center. Stop by our booth to see the lastest updates to our award winning, carrier-certified shipping solutions for Claris FileMaker Pro. We’ll be talking about new webhook functionality for increased delivery visibility along with carrier service updates. As a Zebra ISV Partner, we will also be showcasing FileMaker mobile solutions built using Zebra mobile computers and printers for high-performance scanning and labeling.


When looking for a trusted business solution, you can count on NRG solutions for your FedEx shipping needs.
NRG is part of the FedEx Compatible Solutions Program, which integrates FedEx shipping capability into many of the most popular business software systems, like FileMaker Pro.
NRGship is designed to streamline shipping processes for businesses of all sizes, providing enhanced efficiency, cost savings, and customer satisfaction.
FedEx tests the shipping functionality of each solution to make sure it provides the reliability you expect from FedEx – with fast processing, powerful tracking and a broad array of services.
NRGship offers a range of powerful features:
Contact us any time if you would like to discuss which NRG solutions meet your needs!
Recently, we were informed that Claris would be removing the UPS Mobile connector from Claris Connect in a future release.
In the past we have written articles about using Claris Connect for UPS shipping and provided demo files for comparison with the NRGship Products. While Claris Connect with the UPS Mobile connector was effective for some use cases, it was lacking in general functionality.
If you are looking to perform rating, shipping, address validation, tracking from FileMaker Pro then our NRGship FM solutions will meet your single or multi-carrier needs.
Contact our sales department if you would like assistance moving from a Claris Connect flow to NRGship.