Over the years we’ve had many requests for the ability to see UPS delivery photos inside of NRGship. We’re pleased to announce that we’re one of the first (the first?) UPS Ready® solution provider to provide this functionality. Previously, you’d have to open the tracking link for UPS.com to view the photo which would be available for a limited time. Many customers then archive that photo for proof of delivery. With this new functionality it’s all contained directly in NRGship Pro for UPS which provides easy access.
UPS Track Alert also notifies immediately on delivery without the need to constantly track shipments. This can greatly reduce overhead of internal systems which use excessive resources for this task. It also improves customer service efficiency since the most recent shipment history is available.
Customers using NRGship FM for UPS can leverage UPS Track Alert webhooks directly in their solution files by using a custom webhook endpoint. Check out this support article for more details on using webhooks with Otto from Proof+Geist.
For more information on UPS Track Alert please check out our Service Overview.