News + Updates | NRG Software

UPS SurePost® & Ground Saver® Changes

Starting April 2, 2025, UPS will replace the name SurePost® with Ground Saver® as its economy product. For Direct-to-Consumer customers looking to reduce costs while maintaining a high level of service or for those shipping lower value merchandise, UPS Ground Saver provides the efficiency and reliability of the UPS Ground network – the premier ground service in the industry. This change will appear in all shipping, billing, pricing systems and labels.

UPS Ground Saver® in NRGship for UPS

In addition, the free Declared Value Coverage will be reduced from $100 to $20/package. If additional liability is needed above $20, NRGship Pro for UPS customers can purchase InsureShield® Coverage starting at $1.00 per $100 of insured value, up to a maximum liability limit of $5,000 per package.

AndyKnas2025-04-07T20:42:35+00:00April 4th, 2025|FileMaker Shipping, Mac Shipping|

FileMaker Pro HTML Editor

Recently someone had asked about how to implement the Syncfusion Rich Text Editor in Claris FileMaker Pro for editing HTML content for use in marketing emails. Syncfusion provides over 90 components with a consistent look and feel that are easy to implement in FileMaker web viewers. Small businesses can utilize a free license with Syncfusion to provide enhanced interface elements inside of FileMaker Pro.

With a FileMaker web viewer you can make use of JavaScript to add functionality in FileMaker that doesn’t exist. By creating a basic HTML template which gets dropped into a web viewer control, the Syncfusion Rich Text Editor can update fields in FileMaker Pro by calling FileMaker scripts.

NRG has implemented other Syncfusion controls like charts, kanban and data grids. If you’d like help implementing Syncfusion Controls or other FileMaker customization please reach out to our sales team to discuss your needs.

Download Sample File

4/1/2025 – Initial sample file release

AndyKnas2025-04-01T19:27:57+00:00April 1st, 2025|FileMaker Tips|

NRGship Pro for UPS now provides UPS Mail Innovation Rating

With the recent changes to UPS SurePost® services, UPS Mail Innovations® (MI) is a cost effective alternative to standard UPS services. Previously, there were limitations where NRGship could not provide contract rating for MI shipments but new functionality has been provided as part of our UPS Ready® partnership allowing NRGship to display these rates. This allows NRGship to provide accurate rate comparisons across all UPS service offerings.

For more information on UPS Mail Innovations please contact your UPS Sales rep. To enable MI contract services in NRGship please contact NRG support.

AndyKnas2025-02-25T21:27:04+00:00February 25th, 2025|FileMaker Shipping, Mac Shipping|

UPS® SurePost will no longer deliver to Alaska, Hawaii, Puerto Rico, and U.S. Territories.

The United States Postal Service (USPS) has announced several changes to its Parcel Select service that will significantly impact UPS SurePost. Parcel Select is designed for high-volume shippers to enter packages for delivery through the USPS, giving UPS and other high-volume shippers flexibility to leverage the postal delivery network for final-mile delivery.

You can read more about SurePost changes and alternative service offerings in our KnowledgeBase article.

AndyKnas2025-01-22T22:20:37+00:00January 22nd, 2025|Mac Shipping|

We can’t wait to see you at Claris Engage 2025

We look forward to meeting fellow Claris FileMaker Pro developers at the Claris Engage Conference in Austin, TX taking place between March 25-26, 2025 at the Austin Apple Conference Center. Stop by our booth to see the lastest updates to our award winning, carrier-certified shipping solutions for Claris FileMaker Pro. We’ll be talking about new webhook functionality for increased delivery visibility along with carrier service updates. As a Zebra ISV Partner, we will also be showcasing FileMaker mobile solutions built using Zebra mobile computers and printers for high-performance scanning and labeling.

AndyKnas2025-01-22T17:25:11+00:00January 22nd, 2025|FileMaker Shipping, Mac Shipping, Press Releases|

NRG achieves FedEx Compatible Community status for 2025

When looking for a trusted business solution, you can count on NRG solutions for your FedEx shipping needs.

NRG is part of the FedEx Compatible Solutions Program, which integrates FedEx shipping capability into many of the most popular business software systems, like FileMaker Pro.

NRGship is designed to streamline shipping processes for businesses of all sizes, providing enhanced efficiency, cost savings, and customer satisfaction.

FedEx tests the shipping functionality of each solution to make sure it provides the reliability you expect from FedEx – with fast processing, powerful tracking and a broad array of services.

NRGship offers a range of powerful features:

Seamless Integration: Easily integrate FedEx shipping functionality into existing business systems, reducing manual processes and increasing efficiency.
Automated Shipping: Generate shipping labels, track packages, and manage shipments automatically, saving time and reducing errors.
Customized Solutions: Tailor the integration to meet specific business needs, ensuring a perfect fit for every customer.
Real-Time Updates: Stay informed with real-time tracking and status updates for all shipments, providing greater visibility and control.

Contact us any time if you would like to discuss which NRG solutions meet your needs!

AndyKnas2025-01-22T17:05:27+00:00January 22nd, 2025|FileMaker Shipping, Mac Shipping, Press Releases|

NRGship Compatibility with macOS Sequoia

macOS 15, also known as Sequoia was released on September 16, 2024. Sequoia is is a free update from Apple. It will run on most any Mac made since 2018, however this is considered a major OS release. In our testing, Sequoia performs best on modern day Macs with Apple Silicon processors. NRGship for UPS, NRGship Pro for UPS and NRGship Pro for FedEx have been tested under Sequoia however we highly suggest users wait to upgrade to ensure compatibility across all installed applications. For customers using NRGship with FileMaker, please check Claris FileMaker release notes for any issues.

AndyKnas2024-10-31T19:16:19+00:00October 31st, 2024|Mac Shipping, Press Releases|

Claris Connect deprecates UPS Mobile Connector

Recently, we were informed that Claris would be removing the UPS Mobile connector from Claris Connect in a future release.

In the past we have written articles about using Claris Connect for UPS shipping and provided demo files for comparison with the NRGship Products. While Claris Connect with the UPS Mobile connector was effective for some use cases, it was lacking in general functionality.

If you are looking to perform rating, shipping, address validation, tracking from FileMaker Pro then our NRGship FM solutions will meet your single or multi-carrier needs.

Contact our sales department if you would like assistance moving from a Claris Connect flow to NRGship.

AndyKnas2024-10-04T17:18:35+00:00October 4th, 2024|FileMaker Shipping|

Using NRGship on Older Macs (2024)

Recently we have had support issues with older Macs not supporting TeamViewer which we use for remote support.

We highly recommend updating to macOS 11 (Big Sur) for any Mac released since 2014. You can find more information on supported hardware for macOS Big Sur on the Apple website.

We do not recommend updating older Macs to newer OS versions like Ventura or Sonoma as these versions are meant for newer Apple Silicon Macs and performance and compatability will be degraded.

As always, check compatibility with other applications that you use before updating.

For customers using macOS 10.15 (Catalina) our knowledgebase has a link for an older compatible version.

AndyKnas2024-11-21T19:36:52+00:00September 26th, 2024|General|

NRG attends UPS Partner event in Atlanta

As a follow-up to being named a two-time UPS Ready Premier Partner earlier this year, we were recently invited to UPS headquarters in Atlanta. We spent a few days in sessions with UPS staff to talk about service offerings, technology, and accept our 2023 UPS Ready Premimer Partner Award. UPS also provided opportunites to network with a select group of other UPS Ready partners. With over 150+ third-party solution providers, we are honored to have NRG showcased as a Premier Partner for 2023.

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AndyKnas2024-08-22T19:52:14+00:00August 14th, 2024|FileMaker Shipping, General, Mac Shipping|