News + Updates | NRG Software

NRGship Pro will work with future releases of macOS

After recent macOS updates, some customers have received warnings that NRGship will not work with future macOS versions. These warnings are misleading.

NRGship Pro was originally written for Apple’s Intel processors however it will continue to work thru the next major OS release in the fall of 2026, macOS 27. Starting with the release of macOS 28 in the fall of 2027, NRGship Pro will require an update for Silicon Macs. Versions of NRGship Pro will continue to work on older operating systems without issue.

You can read more about future macOS compatibility in this support article.

As always, contact NRG Support if you have any questions.

AndyKnas2026-07-11T16:28:35+00:00July 11th, 2026|Uncategorized|

NRG is named 2026 UPS Ready® Gold Partner

NRG Software was recently recognized again as a top-tier UPS Ready® partner for outstanding performance. Gold Partners are selected based on performance, collaboration, integrations, adoption, responsiveness to key initiatives and support of UPS sales & services.

Over the past year we have implemented new features like delivery photos with UPS® Track Alert and compliance with ever-changing international requirements.

If you’re looking for a shipping solution that doesn’t tie you to the rigidity of carrier or other third party solutions, we’d like to share more about how we’re working with UPS to help businesses improve their shipping processes.

If you’re interested in learning more about NRGship solutions, please contact our sales department.

Gold Partner UPS Ready badge with yellow shield outline on a dark maroon background.

AndyKnas2026-07-11T16:28:19+00:00July 11th, 2026|Uncategorized|

NRG Software to sponsor Full Access 2026

NRG Software is proud to be a sponsor of the [Full Access] un-conference at the The Jesuit Retreat Center in Los Alto from August 6th to 10th, 2026.

We will be there to talk about shipping with FileMaker Pro and also learn about rapidly emerging agents development with FileMaker Pro. Many of the Claris industry leaders in America will be there. Please stop by our booth to learn about all the latest updates like RFID labeling, fraud prevention, local delivery, and enhanced track visibility that we have with our carrier partners.

AndyKnas2026-07-11T15:59:40+00:00July 11th, 2026|Uncategorized|

It’s like NRGship was made for MacBook Neo

Apple recently released MacBook Neo, an amazing Mac at a surprising price. With a price point of $599 and performance that is comparable to other modern day Macs, Neo is the perfect replacement for an aging Intel MacBook Air or Mac mini.

Unlike other Macs which you can shop for locally at The Apple Store or Best Buy, the Neo is also available at Target and Walmart. We recently made a stop at Target and found that sales have been brisk since launch with the only available color option of Indigo.

Shortly after setting up our Neo as a new computer we were able to install and test NRGship for UPS. The 13″ screen size is perfect for the simplified shipping interface.

Next we installed NRGship Pro for UPS. Again, the screen size provided ease of use for more complex shipping needs.

Lastly, we installed Claris FileMaker Pro v22 and ran a suite of benchmark tests from 24U software. The Neo result was a 27.94 rating which is faster than a Mac Studio M3 Ultra with 256GB of RAM.

As you can see, the new MacBook Neo truly is an economical replacement for an aging Mac.

AndyKnas2026-03-17T02:44:56+00:00March 17th, 2026|FileMaker Shipping, FileMaker Tips, General, Mac Shipping|

Ship Connect now supports OnTrac

OnTrac is The #1 Alternative Carrier Network for ecommerce, built to compete with traditional carriers on speed, cost, and service. With delivery reach to 75%+ of the U.S. population across 48 of the top 50 metros, OnTrac operates a 7-day-a-week pickup, sort, and delivery network designed specifically for residential ecommerce shipping.

OnTrac Ground delivers packages up to 2 days faster than national carriers, while helping shippers reduce costs with a network built for modern ecommerce demand.

Through Ship Connect, you can now rate, ship, and track packages with OnTrac alongside other major carriers. The integration supports key OnTrac features including email delivery notifications and signature options, making it easy to add the leading alternative carrier network to your shipping workflow.

Ship Connect: OnTrac

If you’re interested in hearing more about how NRG can connect your FileMaker database, ERP or ecommerce system with providers like OnTrac, please contact our sales department.

To learn more about OnTrac visit https://www.ontrac.com/residential-e-commerce-delivery/.

AndyKnas2026-03-11T21:31:53+00:00March 11th, 2026|FileMaker Shipping, General, Mac Shipping, Press Releases|

NRG achieves FedEx Compatible Community status for 2026

In early February we had the honor of attending the FedEx Envision Summit in Orlando, Florida. This invitation-only event is put on by FedEx Services for its top tier solution providers. One of the highlights was a panel discussion with Richard W Smith, chief operating officer, International, and chief executive officer, Airline, FedEx.

When looking for a trusted business solution, you can count on NRG solutions for your FedEx shipping needs.

NRG is part of the FedEx Compatible Solutions Program, which integrates FedEx shipping capability into many of the most popular business software systems, like FileMaker Pro.

NRGship is designed to streamline shipping processes for businesses of all sizes, providing enhanced efficiency, cost savings, and customer satisfaction.

FedEx tests the shipping functionality of each solution to make sure it provides the reliability you expect from FedEx – with fast processing, powerful tracking and a broad array of services.

NRGship offers a range of powerful features:

Seamless Integration: Easily integrate FedEx shipping functionality into existing business systems, reducing manual processes and increasing efficiency.
Automated Shipping: Generate shipping labels, track packages, and manage shipments automatically, saving time and reducing errors.
Customized Solutions: Tailor the integration to meet specific business needs, ensuring a perfect fit for every customer.
Real-Time Updates: Stay informed with real-time tracking and status updates for all shipments, providing greater visibility and control.

Contact us any time if you would like to discuss which NRG solutions meet your needs!

AndyKnas2026-02-27T01:35:25+00:00February 27th, 2026|FileMaker Shipping, Mac Shipping, Press Releases|

End-Of-Life for Older Versions of NRGship for UPS

In January 2026, UPS ended support for the authentication method used in older builds of NRGship. Because of this, customers will be unable to view rates in these older versions of the software. The fix is to update to a current release of NRGship.

Since June 2024, NRG Software has supported UPS’s new OAuth login to connect NRGship with your UPS.com profile. The article below explains the process for each of our solutions. As always, contact NRGship Support if you need assistance!

Upgrading your NRGship solution for UPS June 2024 API Updates

AndyKnas2026-01-23T14:07:39+00:00January 23rd, 2026|FileMaker Shipping, Mac Shipping, Press Releases|

Using NRGship on Older Macs (2026)

macOS versions like 10.15 (Catalina) stopped working properly with UPS.com and FedEx.com for basic features like tracking.

We highly recommend updating to macOS 13 (Ventura) for any Mac released since 2017. You can find more information on supported hardware for macOS Ventura on the Apple website.

The latest macOS 26 (Tahoe) release last fall requires a Silicon Mac or one of the last 2019/2020 Intel Macs. We do not recommend updating to macOS 26 at this time.

We do not recommend updating older Intel Macs to newer OS versions like Sonoma, Sequoia or Tahoe as these versions are meant for newer Apple Silicon Macs and performance and compatibility will be degraded.

As always, check compatibility with other applications that you use before updating.

NRG Support utilizes TeamViewer for Remote Support. Older macOS versions will require a legacy install for proper operation.

AndyKnas2026-01-19T20:36:11+00:00January 19th, 2026|General, Mac Shipping|

NRGship Pro for UPS makes Returns Easy

In NRGship Pro for UPS you can easily duplicate an outbound shipment to create a return label. You can also create ad-hoc labels as needed. Return labels can be used in a variety of ways.

UPS Print Return Label – These can be printed at the time of an outbound shipment and included with your shipment. These can also be used to create PDF files which you can email directly to customers.

UPS Electronic Return Label – A label will print locally however your customer will get an email which provides options to print a label or show a barcode at a UPS Drop Off Location for labeling.

UPS Print and Mail – UPS will mail a label to your customer

UPS Returns Plus (Call Tag) – A UPS driver will be dispatched for package pickup and he will provide the customer with a label.

UPS Exchange Print Return Label – UPS delivers a replacement item and picks up a like item for return during the same visit. Requires a contract. Contact your UPS representative to learn more about this return option.

UPS Pack and Collect Service – A customizable service that gives you complete control over a return. Schedule the returns collection at a designated location and time frame. A UPS driver will then arrive with UPS-provided packaging and collect the item to be returned. You even have the choice of one or three collection attempts, depending on your needs. Requires a contract. Contact your UPS representative to learn more about this return option.

Contact the NRG Support team if you have further questions on processing return shipments from NRGship Pro for UPS.

AndyKnas2025-09-17T17:29:13+00:00September 17th, 2025|Mac Shipping, Tools & Tips, Uncategorized|

NRGship Compatibility with macOS Tahoe

macOS 26, also known as Tahoe was released on September 15, 2025. Tahoe is is a free update from Apple. It will run on most any Mac with Apple Silicon processors and some 2019 (and later) Intel processor Macs. NRGship for UPS, NRGship Pro for UPS and NRGship Pro for FedEx have been tested under Tahoe however we highly suggest users wait to upgrade to ensure compatibility across all installed applications. For customers using NRGship with FileMaker, please check Claris Website for any issues.

AndyKnas2025-09-15T15:09:04+00:00September 15th, 2025|Mac Shipping, Press Releases|