General | NRG Software

Using NRGship on Older Macs (2025)

Recently, macOS versions like 10.15 (Catalina) stopped working properly with UPS.com and FedEx.com for basic features like tracking.

We highly recommend updating to macOS 11 (Big Sur) for any Mac released since 2014. You can find more information on supported hardware for macOS Big Sur on the Apple website.

The upcoming macOS 26 (Tahoe) release this fall will require a Silicon Mac or one of the last 2019/2020 Intel Macs.

We do not recommend updating older Intel Macs to newer OS versions like Sonoma or Sequoia as these versions are meant for newer Apple Silicon Macs and performance and compatibility will be degraded.

As always, check compatibility with other applications that you use before updating

AndyKnas2025-06-19T18:09:18+00:00June 19th, 2025|General|

NRG provides UPS® Track Alert add-on to Pro software

Over the years we’ve had many requests for the ability to see UPS delivery photos inside of NRGship. We’re pleased to announce that we’re one of the first (the first?) UPS Ready® solution provider to provide this functionality. Previously, you’d have to open the tracking link for UPS.com to view the photo which would be available for a limited time. Many customers then archive that photo for proof of delivery. With this new functionality it’s all contained directly in NRGship Pro for UPS which provides easy access.

UPS Track Alert also notifies immediately on delivery without the need to constantly track shipments. This can greatly reduce overhead of internal systems which use excessive resources for this task. It also improves customer service efficiency since the most recent shipment history is available.

Customers using NRGship FM for UPS can leverage UPS Track Alert webhooks directly in their solution files by using a custom webhook endpoint. Check out this support article for more details on using webhooks with Otto from Proof+Geist.

For more information on UPS Track Alert please check out our Service Overview.

AndyKnas2025-06-05T03:18:40+00:00June 5th, 2025|FileMaker Shipping, General, Mac Shipping|

Using NRGship on Older Macs (2024)

Recently we have had support issues with older Macs not supporting TeamViewer which we use for remote support.

We highly recommend updating to macOS 11 (Big Sur) for any Mac released since 2014. You can find more information on supported hardware for macOS Big Sur on the Apple website.

We do not recommend updating older Macs to newer OS versions like Ventura or Sonoma as these versions are meant for newer Apple Silicon Macs and performance and compatability will be degraded.

As always, check compatibility with other applications that you use before updating.

For customers using macOS 10.15 (Catalina) our knowledgebase has a link for an older compatible version.

AndyKnas2024-11-21T19:36:52+00:00September 26th, 2024|General|

NRG attends UPS Partner event in Atlanta

As a follow-up to being named a two-time UPS Ready Premier Partner earlier this year, we were recently invited to UPS headquarters in Atlanta. We spent a few days in sessions with UPS staff to talk about service offerings, technology, and accept our 2023 UPS Ready Premimer Partner Award. UPS also provided opportunites to network with a select group of other UPS Ready partners. With over 150+ third-party solution providers, we are honored to have NRG showcased as a Premier Partner for 2023.

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AndyKnas2024-08-22T19:52:14+00:00August 14th, 2024|FileMaker Shipping, General, Mac Shipping|

Using NRGship on Older Macs (2023)

Recently we have had support issues with older Macs not supporting TeamViewer which we use for remote support.

We highly recommend updating to 10.15 macOS Catalina for any Mac released since 2012. You can find more information on supported hardware for macOS Catalina on the Apple website.

We do not recommend updating older Macs to newer OS versions like Ventura or Sonoma as these versions are meant for newer Apple Silicon Macs and performance and compatability will be degraded.

As always, check compatibility with other applications that you use before updating.

AndyKnas2024-09-26T21:54:15+00:00December 21st, 2023|General|

Optimize Business Operations with aACE ERP + NRGship

NRG Software recently collaborated with aACE Software in a webinar about how NRGship integrates with aACE. See this integration in action using showme.aacesoft.net.

aACE is a comprehensive Enterprise Resource Planning (ERP) solution designed to meet the needs of businesses across various industries. From accounting to inventory management and production management to CRM, aACE provides a centralized platform for organizations to manage their processes effectively. aACE is designed for companies that have outgrown small-business software packages and patchwork solutions or are frustrated by the poor performance of expensive ERP systems.

In the age of global commerce, efficient shipping and logistics are essential for success. NRGship integrates smoothly with aACE, streamlining business operations from order creation to product delivery. Shipping data transfers back and forth between NRGship and aACE for easily accessible information and real-time visibility, allowing businesses to track shipments, monitor delivery times, and proactively address any issues that may arise. Shipments are processed using NRGship while the data remains in aACE.

Key advantages include:

Improved Order Accuracy: By automating the shipping process, the likelihood of errors such as incorrect addresses or shipping methods is significantly reduced.
Enhanced Efficiency: With aACE and NRG Shipping working together, redundant tasks are minimized.
Real-Time Visibility: The integration provides real-time visibility into all areas of the shipping process.
Cost Savings: Automation and efficiency translate to cost savings. By optimizing shipping processes, businesses can reduce shipping costs and improve their bottom line.

By combining the robust features of aACE with the efficiency of NRG Shipping, organizations can create a seamless system. As businesses continue to prioritize speed, accuracy, and customer satisfaction, the aACE and NRG Shipping integration stands out as a strategic investment in the future success of any enterprise.

Contact aACE Sales and please reference referral code “NRG” to find out if aACE is a good fit for your business!

AndyKnas2023-12-15T16:51:08+00:00December 11th, 2023|General, Press Releases|

NRG participates in 2023 PromoStandards Hack-A-Thon

Back in September, NRG Software staff participated in a group effort to use AI functionality along with PromoStandards to solve common business needs in the promo industry. Utilizing OpenAI we created a group name, logo and a model that would use AI to source and select products based on a prompt, for example, “what products would be good for a sales summit?” We loaded our model with products from several PromoStandards Product Data endpoints. The result was a web solution which returned product text and images based on the query. In the end, our group took 3rd place for our solution.

In a previous article we looked at PromoStandards integration using AirTable and Claris FileMaker Pro.

Co ntact us if you’d like to discuss PromoStandards integration!

In the video below at around the 47 minute mark you can see our submission.

AndyKnas2023-11-17T16:11:53+00:00November 17th, 2023|General, Press Releases|

NRGship Pro Offers Address Auto-Complete

Recent builds of NRGship Pro for UPS, NRGship Pro for FedEx and FileMaker Pro integrated solutions all include address auto-complete during entry. Using auto-complete, you can reduce your entry of city, state and postal code to insure proper shipment addressing. Coupled with existing address validation features, NRGship solutions provide you with the best shipment deliverability.

AndyKnas2023-08-17T15:58:50+00:00August 17th, 2023|FileMaker Shipping, General, Mac Shipping, Press Releases|

NRG shipping supports new USPS Ground Advantage

On July 9, 2023, USPS introduced a new ground-based package service: USPS Ground Advantage. This service replaces USPS First-Class Package Service, Parcel Select Ground, and Retail Ground. First-Class Mail Letters and Large Envelopes/Flats will continue to be available. Ground Advantage delivers packages within the Continental United States in 2-5 business days with free tracking and $100 of USPS insurance for packages between 0 and 70 lbs.

Recent builds of Ship Connect Multi-Carrier and NRGship FM for USPS support the new USPS Ground Advantage option. Previous builds have existing First-Class and ParcelSelect services re-mapped to the new USPS Ground Advantage. Cutomers using these services should plan to upgrade their solution files before end-of-year 2023 for continued service availability.

AndyKnas2023-07-25T14:32:22+00:00July 25th, 2023|FileMaker Shipping, General, Mac Shipping, Press Releases|

FedEx to retire COD services

Be aware that future releases of NRGship will have COD functionality removed.

Effective July 31, 2023, FedEx Ground Collect on Delivery (C.O.D.), FedEx Ground Electronic Collect on Delivery (E.C.O.D.), and FedEx Express Collect on Delivery within and to the U.S. will be retired and no longer available. FedEx Ground C.O.D. within and to Canada and Express Freight C.O.D. will remain available for shipments at this time.

If you require COD shipping functionality, please contact us for alternative collection options.

AndyKnas2023-07-20T13:24:06+00:00July 20th, 2023|FileMaker Shipping, General, Mac Shipping, Press Releases|