Recently we have had support issues with older Macs not supporting TeamViewer which we use for remote support.

We highly recommend updating to 10.15 macOS Catalina for any Mac released since 2012. You can find more infromation on supported hardware for macOS Catalina on the Apple website.

We do not recommend updating older Macs to newer OS versions like Ventura or Sonoma as these versions are meant for newer Apple Silicon Macs and performance and compatability will be degraded.

As always, check compatability with other applications that you use before updating.