UPS customers need to switch to UPS Paperless® for commercial invoices to avoid being charged for using paper invoices.

Why is there a surcharge for using paper invoices?
Ongoing regulation changes around the world are increasing the cost to service paper commercial invoices and creating potentially longer handling times. 

What is the timing?
The surcharge is now planned to be implemented starting April 2024.

How much is the surcharge and when will it start?
Beginning in April 2024, there will be a $1.00 USD surcharge for using paper documents. This fee will increase to $3.00 USD at the beginning of July 2024 and to $5.00 USD at the beginning of October 2024.

Want to avoid the surcharge? Go paperless!
UPS Paperless® for commercial invoices digitally transmits your data to UPS and customs offices around the globe. You get great benefits:

  • Save time with faster customs clearance and shipment processing
  • Eliminate lost or damaged documents in transit
  • Streamline shipping preparation and lower labor costs
  • Minimize redundant data entry and reduce the chance of error
  • Keep customs values confidential when shipping directly to customers

It’s simple to enable paperless invoices for free at See the attached PDF for instructions.

If you need help or have questions, please contact your UPS Account Manager or call 1-800-782-7892.