support

NRG has been working day and night to bring you a brand new knowledge base filled with all of the questions you’ve been asking about our shipping software. We hope that you’ll find it much easier to navigate when you have questions or need support.

If you can’t find what you’re looking for, you can email us 24/7 or call us during business hours at 866-951-3124 for some help! We will do our best to answer your question within 1 business day.

Be sure to give us some feedback on our shiny new support page and take a look at our full support policy for more details.