As previously noted, customers will need to update to current versions for UPS API compatibility before early June 2024.

In the video below we will walk you thru the following steps to upgrade NRGship Pro for UPS.

  • Rename your existing NRGship folder by appending BACKUP to the name
  • Download new UPS files from
  • Drag the NRGship Pro for UPS folder to your Applications folder
  • In the BACKUP folder rename the files ending with .12USR to .BAK.12USR
  • Copy the four .BAK.12USR files into the new NRGship folder
  • Open NRGship Pro for UPS – it will ask about updating – say Yes
  • During the preference import it’s going to ask you to login to to link NRGship to your UPS account. This is required information.
  • In NRGship, go to the UPS accounts tab – it should show your UPS accounts with API info
  • Check your imported preferences to make sure everything else looks correct
  • Remove/re-add your dock icon for NRGship Pro
  • You are ready to ship!
  • Note that when your NRGship Account was created your previous license code was used for your password

Be sure to check out our release notes for information on new features and fixes.

If you are uncomfortable performing the upgrade on your own, then reach out to NRG Support for assistance.