General

November 12
Thursday, 1:00 p.m. EST
Sign up now for the final webinar in our Be Unstoppable™ series: Five Megatrends Impacting Your Small Business.

Our experts, Erik Stephansson, UPS Director of Market Research and Global Customer Insights, Ayana Green, UPS Vice President of U.S. Marketing, Vignesh Anandan, UPS Senior Marketing Manager of Global Customer Insights, and Archana Vidyasekar, Research Director at Frost & Sullivan’s Visionary Innovation Group, will share results from our recent survey about the megatrends transforming small business today, along with actions your business can start taking to:

• Gain more customers
• Streamline your supply chain
• Become more competitive
• Reduce business risks

We’ll also talk about UPS solutions that can help your business thrive as you adjust to these accelerating trends.

Register Now

Hear Magic Johnson’s insights on business, perseverance, and achievement.

What does it take to win both on and off the court? Nobody can answer that question better than former NBA Legend Earvin “Magic” Johnson. In this exclusive VIP event, Magic Johnson goes one-on-one with Gerard Gibbons, UPS President of Small Business and U.S. Marketing, to talk about facing obstacles, achieving goals, and what it takes for your business to survive and thrive during these difficult times.

Thursday, September 17
1:00 p.m. EDT

Click here to learn more

iDrive’s team of experts has phenomenal depth and knowledge in small parcel consulting and optimization. They help our clients see through the murky waters of their carrier agreements to find hidden savings as well enhancing visibility of their respective supply chains. The case study below shows how iDrive helped one of their client’s reduce parcel costs by 17.4%.

Overview
Client is a major Office Supply and Furniture Distributor with shipments to customers throughout the United States. The client’s transportation encompasses parcel shipments, many of which are bulky and unwieldy due to the nature of the contents. Business is driven through customer satisfaction, where important factors include cost and reliability. They had experienced challenges in establishing procurement credibility with both carriers in the past, which combined with the shipment characteristics present made for a non-competitive transportation procurement environment.

Challenge
1. Establish credibility with both carriers to create a competitive bid environment.
2. Reduce overall parcel shipping costs.
3. Lay the groundwork for future competitive transportation procurement.

Solutions
iDrive Logistics performed a detailed analysis of the historical parcel distribution data, including carrier agreements. The Client was a long-time customer of UPS, and had struggled to bring FedEx to the table in the past. This had created a procurement environment devoid of competition among carriers, resulting in wide leverage for UPS and poor pricing performance for the them. iDrive provided quantitative analysis and contract procurement coaching, with the goals of providing a credible business case to draw FedEx to the table, credibly conveying to UPS that risk of business loss existed, and ultimately reducing parcel costs and enhancing service provided by the chosen carrier.

Results
As a result of iDrive’s advisory services, the Client exceeded the original objectives. Both carriers produced quality proposals which led to a contract representing a 17.4% annual reduction in parcel spend, and laid the groundwork for future competitive bids. Credibility with both carriers was enhanced, costs were reduced substantially, and the Client is well-positioned for future transportation procurement and additions of addenda throughout the current contract term.

To save money and streamline your supply chain, reach out to iDrive’s representative below:

Joe Nevans
VP – Business Development
Mobile: 503.960.6844
Office: 720.573.8995
jnevans@idrivelogistics.com
www.idrivelogistics.com

“Get your business ready for the uncertainties of peak returns season”

July 23, Thursday at 1:00 p.m. EDT

During the 2019 holiday season, 66% of consumers returned a holiday gift. Normally, that peak in returns gives retailers plenty to deal with. But 2020 has not been a normal year. With consumer shopping habits shifting to e-commerce and experts predicting ongoing spikes of the Coronavirus this fall, this holiday season could provide even more challenges than usual.

To help your business get ready for the upcoming peak returns season, join David Sisco, UPS Director, Global E-Commerce Strategy, and Ken Lim, Optoro, SVP of Client Development, for our insightful webinar: Preparing for Holiday Returns During the Coronavirus.

We’ll discuss the questions that are on every retailer’s mind right now, including:
• What changes should you expect during the upcoming holiday returns season?
• How would another peak in coronavirus affect the peak returns season?
• How do you make the returns process easier online and safer in-store?
• What measures can you take now to be ready to process and resell more returns?
• What are other retailers doing to prepare for this year’s uncertainties?

REGISTER NOW

This month UPS will commemorate World Environment Day by matching the carbon offsets of all packages shipped via its carbon neutral program during the month of June. UPS carbon neutral counterbalances the estimated carbon impact of each shipment by purchasing certified carbon offsets.

See their announcement here: https://pressroom.ups.com/pressroom/ContentDetailsViewer.page?ConceptType=PressReleases&id=1590936849997-225

And then check out our NRG Videos giving you specific instructions on how to ship Carbon Neutral:
How to ship Carbon Neutral with NRGship for UPS Pro or NRGship UPS for FileMaker
How to ship Carbon Neutral with NRGship for UPS

The recent expiration of root certificates has caused some issues with older Macs running 10.10 Yosemite and 10.11 El Capitan. This is not an issue with NRGship, it is due to the fact that updates for these older operating systems have not been provided by Apple since 2018 so they cannot connect securely to modern day websites.

We highly recommend updating to 10.13 macOS High Sierra or above for any Mac released since 2010. You can find more infromation on supported hardware for macOS High Sierra on the Apple website.

If you have a 2009 vintage Mac, you could also update to 10.12 macOS Sierra.

We do realize that updates may not be possible on older hardware.  With a few simple steps you can edit your security settings to allow access to the nrgsoft website on these older computers as a possible workaround. In the video below we’ll show you how you can go into Safari and enable trust settings.