General

NRGship users can now utilize UPS Access Point locations, neighborhood stores designed to make online shopping easier and delivery more convenient for customers. Available as an ancillary shipping option, the Access Point ID can be provided by your customer or ecommerce system for entry. Your shipping label will then be generated using this alternate delivery address and your customer can pickup their package during convenient business hours vs. waiting at home to sign for a package. Find more information on Access Point Network @ ups.com.

NRGship is the first UPS Ready® shipping solution to offer the UPS Smart Pickup® option, an innovative technology which automatically arranges pickups only when you have packages to ship. When your first shipment of the day is processed, NRGship automatically notifies UPS to make a UPS Smart Pickup on that day. UPS Smart Pickup is ideal for lower volume shippers who don’t need a daily pickup but prefer the convenience of driver pickup. Simply follow the steps below to quickly setup your UPS Account for Smart Pickup. If your first package is processed late in the day your pickup will be scheduled for the next day or you can manually request a UPS On-Call Pickup® or find a UPS location to drop off your package. You can find more information about Smart Pickup (and related fees) along with other services at ups.com.

1. First, login to the Maintain Your UPS Account page
2. Select the UPS Account you want to enable Smart Pickup
3. Press the Edit button under the Your Pickup Type and Information subheading
4. Choose UPS Smart Pickup and select the appropriate pickup times.
5. Press the Update button to save your selection
6. Changes on your UPS Account can take up to three days. Once Smart Pickup is enabled for your account you can edit your NRGship preferences to take advantage of this new feature!

NRGship users need not worry about this UPS Tech alert.

Users of WooCommerce, the most popular WordPress eCommerce plugin can now ship seamlessly with NRGship Pro for UPS. NRGship can download new orders in a single batch or individually by invoice number. Post-shipment, orders can be marked as completed. Additional plugins like the WooCommerce Shipment Tracking Extension are supported for posting of track numbers.

Contact NRG sales at (262) 432-0934 to learn more about NRGship and WooCommerce.

On Sunday, July 28, 2013 the U.S. Postal Service (USPS) implemented changes to mail class naming and label requirements. At the same time, they launched support for a new offering and expanded an existing international feature.

You may need to update your NRGship USPS software to support changes.  Contact NRG for assistance.

Key changes include:

• Express Mail is being renamed Priority Mail Express

• Express Mail International is being renamed Priority Mail Express International

• Both Priority Mail and Priority Mail Express labels will now show an estimated delivery time (1-DAY, 2-DAY, or 3-DAY) or special text for Military and DPO destinations.
  • You cannot choose between the various delivery times. The appropriate timeframe is calculated automatically based on origin and destination ZIP Codes.
  • Priority Mail delivery estimates are not guaranteed.
  • Priority Mail Express retains the Express Mail money-back guarantee.

• There will be a new design for Priority Mail and Priority Mail Express packaging from USPS, however old packaging will still be accepted while supplies last.

• Priority Mail now includes $50 of free USPS insurance coverage for Commercial Base postage customers and $100 of free USPS insurance coverage for Commercial Plus postage customers.
  • You do not need to update your software to take advantage of this coverage.
  • All claims must be filed at usps.com.
  • An IMpb (Intelligent Mail package barcode) tracking barcode is required for your package to be eligible.

• Electronic Delivery Confirmation International service is now available to 13 countries in addition to Canada
  • This service is available for the Priority Mail International Flat Rate Envelopes and Small Flat Rate Box, as well as all First-Class Package International Service parcels.
  • You do not need to update your software to access this service for the additional counties. The software will automatically default to adding the service when any of these countries is in the destination address.

• Many domestic shipping labels will now include a new Carrier Route Code. The Carrier Route code is a four-character code that will appear to the right of the return address and the immediate left of the current Retail Distribution Code.