The Q1 2021 update of NRGship Pro for UPS includes two new features requested by customers. Favorites allow you to save common shipments for repeat shipping which can greatly simplify complex multipackage or international shipments. The continuity camera allows you to use an iOS device to add a photo of your shipment so that you can capture what was placed into a package. Please watch the videos below for a brief overview of these new features.
macOS 11, also known as Big Sur was released on Thursday, November 12th, 2020. Big Sur is is a free update from Apple. It will run on most any Mac made since 2013, however we consider this a major OS release. Big Sur sports a refined interface, and under the hood removes older technology which can break compatability with applications, while adding support for Apple’s new silicon processors. NRGship for UPS has been tested under Big Sur however we highly suggest users wait to upgrade to ensure compatibility across all installed applications.
Whether you have been using UPS.com or WorldShip for your shipping needs, you can easily export your address book information for use in NRGship.
This article is current as of July 2020. It will be updated as we receive new information from our carrier partners.
As of July 1st, 2020, the United States-Mexico-Canada Agreement (USMCA) will replace the North American Free Trade Agreement (NAFTA). Some shipments that cross the borders of these countries may require special import forms.
For USMCA details and forms, go to the U.S. Customs and Border Protection USMCA page. For NAFTA information, go to the U.S. Customs and Border Protection NAFTA page.
UPS
Currently the UPS Developer Kit APIs do not support the new USMCA forms for automated processing. You will need to produce your own USMCA forms and apply them to the outside of packages. You can find more information on USMCA and a sample form for UPS shipments using this link.
FedEx
Currently the FedEx Shipment APIs do not support the new USMCA forms for automated processing. You will need to produce your own USMCA forms and apply them to the outside of packages. You can find more information on USMCA and a sample form for FedEx shipments using this link. We are working on an update where you can attach a PDF version of the FedEx form to your shipment.
Due to the ongoing COVID-19 situation, a number of temporary changes are in effect to our partner carriers’ services. We’re providing a brief overview of the changes here, as well as links to the most complete and up-to-date information available.
UPS service continues except in cases limited by government restrictions. Transit time is not expected to be affected in the majority of cases. However, the UPS Service Guarantee (UPS Money Back Guarantee) is suspended.
FedEx is continuing to deliver packages. Signature required is temporarily suspended for most deliveries in the United States, except for shipments with adult signature required.
FedEx has suspended our money-back guarantee for all FedEx Express, FedEx Ground, FedEx Freight and FedEx Office services effective immediately until further notice.
A number of locations are subject to temporary service suspensions and delays. Please see FedEx’s service impact information link for detailed, up-to-date information.
Effective April 6th, all FedEx Express international parcel and freight shipments will be subject to a temporary surcharge.
The USPS has announced numerous suspensions and delays in service, as well as suspensions of the guarantee on Priority Mail Express International. Please refer to their service alerts page for more information regarding country-specific policies.
Current releases of all NRGship Pro products for desktop and FileMaker Pro include a feature that allows for printing to remote thermal printers using PrintNode. This can come in handy if you are working remote and want to print labels to a printer in a warehouse used for fulfillment, or if you’re working in a workgroup setting and want to share a thermal printer that does not have built-in networking. First you will need to create a PrintNode account and then install the PrintNode application on the workstation that has the thermal printer connected. Afterwards you can go into NRGship preferences and drop in your API Key so that you’ll be able to select the printer thru the Advanced Printing.
PrintNode is free for up to 50 prints per month, while paid accounts with up to 5,000 prints start at $9.
PrintNode also works great for workstations running NRGship with FileMaker Pro in a Windows Terminal Server session, or for printing to a thermal printer via FileMaker Go or Web Direct.
Please contact NRG support if you need any assistance with PrintNode setup.
FedEx One Rate® is a service offering from FedEx where regardless of package weight, you pay the same shipping rate with premium services. In NRGship you simply pick a One Rate packaging option and when you get rates you will see the same rate regardless of weight. You can switch back to standard packaging to see all rates based on the package weight.
You can now use NRGship Pro for UPS to take advantage of new Flat Rate Shipping from UPS®. UPS Simple Rate® lets you use your own packaging to ship to anywhere in the U.S. for a flat rate. In the video below we show you how to enable and utilize this new feature.
macOS 10.15, also known as Catalina was released on Monday, October 9th, 2019. Catalina is is a free update from Apple. It will run on most any Mac made since 2012 and is considered a maintenance update. However, there are some changes which break compatability with applications. Now in it’s 10th year of release, NRGship for UPS has been tested under Catalina however we highly suggest users wait to upgrade to ensure compatibility across all installed applications.
NRGship Pro for UPS and NRGship Pro for FedEx both have the ability to create PDF versions of labels that were originally shipped using output to thermal printers. When printing to a thermal printer, we produce output files that are native to the device. In previous releases if you needed a PDF you would have to void the label and re-ship for laser and then save as PDF. We are now able to convert these labels to PDF so they can be created quickly by choosing the PDF option from shipment detail.
