Andy Knasinski, Author at NRG Software

It’s like NRGship was made for MacBook Neo

Apple recently released MacBook Neo, an amazing Mac at a surprising price. With a price point of $599 and performance that is comparable to other modern day Macs, Neo is the perfect replacement for an aging Intel MacBook Air or Mac mini.

Unlike other Macs which you can shop for locally at The Apple Store or Best Buy, the Neo is also available at Target and Walmart. We recently made a stop at Target and found that sales have been brisk since launch with the only available color option of Indigo.

Shortly after setting up our Neo as a new computer we were able to install and test NRGship for UPS. The 13″ screen size is perfect for the simplified shipping interface.

Next we installed NRGship Pro for UPS. Again, the screen size provided ease of use for more complex shipping needs.

Lastly, we installed Claris FileMaker Pro v22 and ran a suite of benchmark tests from 24U software. The Neo result was a 27.94 rating which is faster than a Mac Studio M3 Ultra with 256GB of RAM.

As you can see, the new MacBook Neo truly is an economical replacement for an aging Mac.

AndyKnas2026-03-17T02:44:56+00:00March 17th, 2026|FileMaker Shipping, FileMaker Tips, General, Mac Shipping|

Ship Connect now supports OnTrac

OnTrac is The #1 Alternative Carrier Network for ecommerce, built to compete with traditional carriers on speed, cost, and service. With delivery reach to 75%+ of the U.S. population across 48 of the top 50 metros, OnTrac operates a 7-day-a-week pickup, sort, and delivery network designed specifically for residential ecommerce shipping.

OnTrac Ground delivers packages up to 2 days faster than national carriers, while helping shippers reduce costs with a network built for modern ecommerce demand.

Through Ship Connect, you can now rate, ship, and track packages with OnTrac alongside other major carriers. The integration supports key OnTrac features including email delivery notifications and signature options, making it easy to add the leading alternative carrier network to your shipping workflow.

Ship Connect: OnTrac

If you’re interested in hearing more about how NRG can connect your FileMaker database, ERP or ecommerce system with providers like OnTrac, please contact our sales department.

To learn more about OnTrac visit https://www.ontrac.com/residential-e-commerce-delivery/.

AndyKnas2026-03-11T21:31:53+00:00March 11th, 2026|FileMaker Shipping, General, Mac Shipping, Press Releases|

NRG achieves FedEx Compatible Community status for 2026

In early February we had the honor of attending the FedEx Envision Summit in Orlando, Florida. This invitation-only event is put on by FedEx Services for its top tier solution providers. One of the highlights was a panel discussion with Richard W Smith, chief operating officer, International, and chief executive officer, Airline, FedEx.

When looking for a trusted business solution, you can count on NRG solutions for your FedEx shipping needs.

NRG is part of the FedEx Compatible Solutions Program, which integrates FedEx shipping capability into many of the most popular business software systems, like FileMaker Pro.

NRGship is designed to streamline shipping processes for businesses of all sizes, providing enhanced efficiency, cost savings, and customer satisfaction.

FedEx tests the shipping functionality of each solution to make sure it provides the reliability you expect from FedEx – with fast processing, powerful tracking and a broad array of services.

NRGship offers a range of powerful features:

Seamless Integration: Easily integrate FedEx shipping functionality into existing business systems, reducing manual processes and increasing efficiency.
Automated Shipping: Generate shipping labels, track packages, and manage shipments automatically, saving time and reducing errors.
Customized Solutions: Tailor the integration to meet specific business needs, ensuring a perfect fit for every customer.
Real-Time Updates: Stay informed with real-time tracking and status updates for all shipments, providing greater visibility and control.

Contact us any time if you would like to discuss which NRG solutions meet your needs!

AndyKnas2026-02-27T01:35:25+00:00February 27th, 2026|FileMaker Shipping, Mac Shipping, Press Releases|

End-Of-Life for Older Versions of NRGship for UPS

In January 2026, UPS ended support for the authentication method used in older builds of NRGship. Because of this, customers will be unable to view rates in these older versions of the software. The fix is to update to a current release of NRGship.

Since June 2024, NRG Software has supported UPS’s new OAuth login to connect NRGship with your UPS.com profile. The article below explains the process for each of our solutions. As always, contact NRGship Support if you need assistance!

Upgrading your NRGship solution for UPS June 2024 API Updates

AndyKnas2026-01-23T14:07:39+00:00January 23rd, 2026|FileMaker Shipping, Mac Shipping, Press Releases|

Using NRGship on Older Macs (2026)

macOS versions like 10.15 (Catalina) stopped working properly with UPS.com and FedEx.com for basic features like tracking.

We highly recommend updating to macOS 13 (Ventura) for any Mac released since 2017. You can find more information on supported hardware for macOS Ventura on the Apple website.

The latest macOS 26 (Tahoe) release last fall requires a Silicon Mac or one of the last 2019/2020 Intel Macs. We do not recommend updating to macOS 26 at this time.

We do not recommend updating older Intel Macs to newer OS versions like Sonoma, Sequoia or Tahoe as these versions are meant for newer Apple Silicon Macs and performance and compatibility will be degraded.

As always, check compatibility with other applications that you use before updating.

NRG Support utilizes TeamViewer for Remote Support. Older macOS versions will require a legacy install for proper operation.

AndyKnas2026-01-19T20:36:11+00:00January 19th, 2026|General, Mac Shipping|

NRGship Pro for UPS makes Returns Easy

In NRGship Pro for UPS you can easily duplicate an outbound shipment to create a return label. You can also create ad-hoc labels as needed. Return labels can be used in a variety of ways.

UPS Print Return Label – These can be printed at the time of an outbound shipment and included with your shipment. These can also be used to create PDF files which you can email directly to customers.

UPS Electronic Return Label – A label will print locally however your customer will get an email which provides options to print a label or show a barcode at a UPS Drop Off Location for labeling.

UPS Print and Mail – UPS will mail a label to your customer

UPS Returns Plus (Call Tag) – A UPS driver will be dispatched for package pickup and he will provide the customer with a label.

UPS Exchange Print Return Label – UPS delivers a replacement item and picks up a like item for return during the same visit. Requires a contract. Contact your UPS representative to learn more about this return option.

UPS Pack and Collect Service – A customizable service that gives you complete control over a return. Schedule the returns collection at a designated location and time frame. A UPS driver will then arrive with UPS-provided packaging and collect the item to be returned. You even have the choice of one or three collection attempts, depending on your needs. Requires a contract. Contact your UPS representative to learn more about this return option.

Contact the NRG Support team if you have further questions on processing return shipments from NRGship Pro for UPS.

AndyKnas2025-09-17T17:29:13+00:00September 17th, 2025|Mac Shipping, Tools & Tips, Uncategorized|

NRGship Compatibility with macOS Tahoe

macOS 26, also known as Tahoe was released on September 15, 2025. Tahoe is is a free update from Apple. It will run on most any Mac with Apple Silicon processors and some 2019 (and later) Intel processor Macs. NRGship for UPS, NRGship Pro for UPS and NRGship Pro for FedEx have been tested under Tahoe however we highly suggest users wait to upgrade to ensure compatibility across all installed applications. For customers using NRGship with FileMaker, please check Claris Website for any issues.

AndyKnas2025-09-15T15:09:04+00:00September 15th, 2025|Mac Shipping, Press Releases|

NRG provides shipping solutions for Claris FileMaker Pro for over 20 years

We were recently doing some documentation cleanup and I noticed an image that looks like it could go back to 2004 or so, and it got me thinking about how long we’ve been doing shipping solutions for Claris FileMaker Pro. According to WayBack, we released our first postal solution (FileMaker Pro 4) in early 2003 and our first UPS solution (FileMaker Pro 6) in early 2004 during the Apple Aqua interface phase. (Apple recently announced macOS 26 which will have a new software design called “Liquid Glass.”)

We’ve heard objections over the years by other FileMaker Developers where they are hesitant to implement solutions that they themselves did not create because of future support. Over the past 20+ years we have continually provided award-winning support, updates and new functionality due to carrier API technology and other business changes.

If you’re interested in learning more about how NRGship solutions can improve your shipping, please contact our sales department.

AndyKnas2025-09-16T17:46:55+00:00June 20th, 2025|FileMaker Shipping, Press Releases|

Using NRGship on Older Macs (2025)

Recently, macOS versions like 10.15 (Catalina) stopped working properly with UPS.com and FedEx.com for basic features like tracking.

We highly recommend updating to macOS 11 (Big Sur) for any Mac released since 2014. You can find more information on supported hardware for macOS Big Sur on the Apple website.

The upcoming macOS 26 (Tahoe) release this fall will require a Silicon Mac or one of the last 2019/2020 Intel Macs.

We do not recommend updating older Intel Macs to newer OS versions like Sonoma or Sequoia as these versions are meant for newer Apple Silicon Macs and performance and compatibility will be degraded.

As always, check compatibility with other applications that you use before updating

AndyKnas2025-06-19T18:09:18+00:00June 19th, 2025|General|

NRGship provides UPS® Track Alert add-on to Pro software

Over the years we’ve had many requests for the ability to see UPS delivery photos inside of NRGship. We’re pleased to announce that we’re the first UPS Ready® solution provider to offer this functionality. Previously, you’d have to open the tracking link for UPS.com to view the photo which would be available for a limited time. Many customers then archive that photo for proof of delivery. With this new functionality it’s all contained directly in NRGship Pro for UPS which provides easy access.

UPS Track Alert also notifies immediately on delivery without the need to constantly track shipments. This can greatly reduce overhead of internal systems which use excessive resources for this task. It also improves customer service efficiency since the most recent shipment history is available.

Customers using NRGship FM for UPS can leverage UPS Track Alert webhooks directly in their solution files by using a custom webhook endpoint. Check out this support article for more details on using webhooks with Otto from Proof+Geist.

For more information on UPS Track Alert please check out our Service Overview.

AndyKnas2025-09-23T20:03:33+00:00June 5th, 2025|FileMaker Shipping, General, Mac Shipping|

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