AndyKnas

About AndyKnas

Owner at NRG Software

UPS To Mark World Environment Day By Matching Offsets Of Carbon Neutral Shipments In June

This month UPS will commemorate World Environment Day by matching the carbon offsets of all packages shipped via its carbon neutral program during the month of June. UPS carbon neutral counterbalances the estimated carbon impact of each shipment by purchasing certified carbon offsets.

See their announcement here: https://pressroom.ups.com/pressroom/ContentDetailsViewer.page?ConceptType=PressReleases&id=1590936849997-225

And then check out our NRG Videos giving you specific instructions on how to ship Carbon Neutral:
How to ship Carbon Neutral with NRGship for UPS Pro or NRGship UPS for FileMaker
How to ship Carbon Neutral with NRGship for UPS

2020-06-18T13:49:52+00:00June 18th, 2020|General|

Introducing: NRGship Webinar Series

Explore ways to get the most out of NRGship through our webinar series. Learn all the basics of NRGship. Choose a topic, pick a date/time and we’ll see you there!
Introduction to Mac shipping with NRGship

In this collaborative session we’ll review how easy it is to validate addresses, get shipping rates, create labels, track delivery status and integrate with ecommerce platforms from your Mac.

Introduction to NRGship FM

In this collaborative session we’ll review how easy it is to integrate your FileMaker database with NRGship to validate addresses, get shipping rates, create labels, and track delivery status.

2023-04-20T20:22:38+00:00June 18th, 2020|General|

Using NRGship on Older Macs (2020)

The recent expiration of root certificates has caused some issues with older Macs running 10.10 Yosemite and 10.11 El Capitan. This is not an issue with NRGship, it is due to the fact that updates for these older operating systems have not been provided by Apple since 2018 so they cannot connect securely to modern day websites.

We highly recommend updating to 10.13 macOS High Sierra or above for any Mac released since 2010. You can find more infromation on supported hardware for macOS High Sierra on the Apple website.

If you have a 2009 vintage Mac, you could also update to 10.12 macOS Sierra.

We do realize that updates may not be possible on older hardware.  With a few simple steps you can edit your security settings to allow access to the nrgsoft website on these older computers as a possible workaround. In the video below we’ll show you how you can go into Safari and enable trust settings.

2023-12-21T15:50:53+00:00June 8th, 2020|General|

NRGship is Compatible with FileMaker Pro v19

NRG Software is excited to announced that the current release of all NRGship solutions are compatible with the FileMaker Pro v19 platform. Internal testing has not uncovered any issues. As with any upgrade, we suggest customers test their integration before upgrading production systems. Customers using NRG Ship Connect should email sales@nrgsoft.com for upgrade information.

More information on upgrading NRGship for FileMaker can be found here.

2023-05-20T03:06:35+00:00May 21st, 2020|FileMaker Shipping, General|

Carrier Updates amid COVID-19

Due to the ongoing COVID-19 situation, a number of temporary changes are in effect to our partner carriers’ services. We’re providing a brief overview of the changes here, as well as links to the most complete and up-to-date information available.

 

UPS

UPS

UPS service continues except in cases limited by government restrictions. Transit time is not expected to be affected in the majority of cases. However, the UPS Service Guarantee (UPS Money Back Guarantee) is suspended.

FedEx

FedEx

FedEx is continuing to deliver packages. Signature required is temporarily suspended for most deliveries in the United States, except for shipments with adult signature required.

FedEx has suspended our money-back guarantee for all FedEx Express, FedEx Ground, FedEx Freight and FedEx Office services effective immediately until further notice.

A number of locations are subject to temporary service suspensions and delays. Please see FedEx’s service impact information link for detailed, up-to-date information.

Effective April 6th, all FedEx Express international parcel and freight shipments will be subject to a temporary surcharge.

USPS

USPS

The USPS has announced numerous suspensions and delays in service, as well as suspensions of the guarantee on Priority Mail Express International. Please refer to their service alerts page for more information regarding country-specific policies.

2020-04-02T13:26:10+00:00April 2nd, 2020|FileMaker Shipping, Mac Shipping, Press Releases|

Using NRGship with PrintNode

Current releases of all NRGship Pro products for desktop and FileMaker Pro include a feature that allows for printing to remote thermal printers using PrintNode. This can come in handy if you are working remote and want to print labels to a printer in a warehouse used for fulfillment, or if you’re working in a workgroup setting and want to share a thermal printer that does not have built-in networking. First you will need to create a PrintNode account and then install the PrintNode application on the workstation that has the thermal printer connected. Afterwards you can go into NRGship preferences and drop in your API Key so that you’ll be able to select the printer thru the Advanced Printing.

PrintNode is free for up to 50 prints per month, while paid accounts with up to 5,000 prints start at $9.

PrintNode also works great for workstations running NRGship with FileMaker Pro in a Windows Terminal Server session, or for printing to a thermal printer via FileMaker Go or Web Direct.

Please contact NRG support if you need any assistance with PrintNode setup.

 

2023-03-07T22:05:31+00:00April 2nd, 2020|FileMaker Shipping, General, Mac Shipping|

An update from NRG software…

To all of our customers,

We wanted to share some of the actions the company has taken and will be working on with regard to the novel coronavirus response and impact. Our thoughts and prayers go out to all those who have been affected by this crisis, and we wish that all of our customers and partners and all of their families and friends and colleagues stay as safe as possible while this crisis unfolds.

We are in the process of implementing a plan which includes having our employees work remotely as much as possible in order to reduce the risk of human-to-human transmission of this virus in our workplace.

As we shift to this remote working model, we expect exepect only minor delays in the service and support that we provide to you.

We are here to help assist you and your company through this crisis. Thru creative workfows, remote workers can get orders ready for processing by a small staff of on-site workers.

If you have any questions, please call our support team at 262-432-0934.

Regards,
NRG Software

2020-03-16T09:45:59+00:00March 16th, 2020|Press Releases|

NRGship Pro for FedEx supports FedEx One Rate®

FedEx One Rate® is a service offering from FedEx where regardless of package weight, you pay the same shipping rate with premium services. In NRGship you simply pick a One Rate packaging option and when you get rates you will see the same rate regardless of weight. You can switch back to standard packaging to see all rates based on the package weight.

2020-01-03T11:07:08+00:00January 3rd, 2020|FileMaker Shipping, General, Mac Shipping|

How to host NRGship files with FileMaker Cloud for AWS

Current NRGship solutions are compatible with FileMaker Cloud for AWS. (v1.18.1.209)

Use FileMaker Pro to upload the NRGship files to your AWS server using the Upload to Host menu option. Once the files are uploaded, you will need to open the databases for hosting with the Admin Console for FileMaker Cloud for AWS and assign an encryption password for each file. Be sure to note your encryption password for future reference as you will need it for updates to NRGship.

For security reasons, FileMaker Cloud for AWS does not support automatic login to a FileMaker Pro file using a specific account and password. Using FileMaker Pro v18 or above you can modify NRGship for easy integration with your existing database files by adding local user accounts or creating groups for external authentication.

Customers using NRG Ship Connect should email sales@nrgsoft.com for upgrade information.

In this short video we walkthru the steps required to modify client authentication for use on AWS.

More information on upgrading NRGship for FileMaker can be found here.

2023-07-18T14:46:40+00:00November 5th, 2019|FileMaker Shipping, General|
Go to Top